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Job description
The Director of Project Management provides institutional leadership and governance for the execution of projects, programs, and portfolios across operational divisions.
This role establishes and enforces standardized project methodologies, intake discipline, prioritization frameworks, and performance reporting to ensure initiatives are delivered on time, within scope, and aligned with institutional capacity and readiness.
The Director ensures that project execution aligns with service governance standards and institutional sequencing principles.
Portfolio & Governance Leadership
Establishes and governs institutional project management standards, methodologies, templates, and lifecycle controls.
Oversees project intake, scoping validation, and sequencing alignment in partnership with Service Management and Business Relationship Management.
Ensures portfolio transparency through dashboards, risk registers, and capacity modeling.
Monitors compliance with governance standards and takes corrective action when necessary.
Project Delivery Oversight
Oversees Project Managers to ensure the successful delivery of projects and programs.
Validates scope, resource allocation, timelines, and budget alignment.
Reviews risk mitigation strategies and escalation processes.
Ensures formal project closure, lessons learned documentation, and benefits realization tracking.
Ensures programs and major initiatives are coordinated across multiple projects and aligned with institutional objectives.
Institutional Alignment
Interfaces with division leaders to define priorities and readiness.Interfaces with division leaders and executive leadership to clarify priorities, readiness, and sequencing constraints.
Ensures initiatives do not bypass established intake and governance processes.
Aligns project execution with operational capacity and service architecture constraints.
Leadership & Development
Coaches and mentors Project Managers.
Establishes performance expectations and conducts evaluations.
Builds a culture of disciplined execution and accountability.
Minimum Requirements:
Bachelor’s degree from an accredited institution.
Seven years of progressive project management experience.
Five years of supervisory or management experience.
PMP or equivalent certification required.
Experience leading institutional or cross-functional portfolio governance.
Preferred Qualifications:
Experience leading an enterprise or institutional Project Management Office (PMO) supporting multiple business or operational areas.
Experience in higher education, public sector, or another complex, multi-stakeholder environment.
Ten or more years of progressive project, program, or portfolio management experience.
Experience managing or providing governance for diverse project portfolios, including technology, operational, facilities, capital, renovation, or organizational initiatives.
Knowledge, Skills, Abilities, and Worker Characteristics:
Advanced knowledge of project, program, and portfolio management principles, methodologies, governance practices, and lifecycle controls.
Ability to establish and apply scalable project governance based on project complexity, risk, institutional impact, and operational readiness.
Strong understanding of project intake, prioritization, sequencing, resource planning, dependency management, risk management, and performance measurement.
Ability to lead and oversee diverse project portfolios spanning technology, facilities, capital and renovation projects, operational initiatives, and institutional change.
Strong leadership and staff development skills with the ability to establish expectations, coach Project Managers, and promote accountability and consistent delivery practices.
Excellent communication, facilitation, and stakeholder management skills with the ability to navigate competing priorities and work effectively across organizational boundaries.
Ability to collaborate effectively with Service Management, Business Relationship Management, operational leadership, and other institutional partners to support coordinated intake, prioritization, readiness, and project execution.
Ability to operate effectively in a complex and evolving institutional environment with a commitment to transparency, collaboration, accountability, continuous improvement, and service excellence.
Working Conditions:
Primarily operates in an office environment with routine use of computer systems, project and portfolio management platforms, and collaboration technologies.
Travel between College campuses and project locations may be required.
May require occasional presence at construction, renovation, or other active project sites.
May require occasional evening or weekend work based on project schedules, major implementations, operational needs, or critical project activities.
Reporting Relationships:
Direction Received: Reports to the Executive Director, Service & Portfolio Operations
Direction Given: Direct supervision of assigned staff
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.