Job description
Summary
The Director– Provider Services leads the growth and performance of healthcare staffing in the Provider Services (Physicians, NPs, PAs) division. This role manages full-cycle operations, including recruitment, talent pipelines, account management, new business development, and overall team performance.
You’ll be working with
HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.
What you’ll be doing
Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets.
Hire, coach, and manage recruiters and account managers while building a culture of accountability.
Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand.
Establish and monitor KPIs (placements, fill rates, gross profit) to identify gaps and drive results.
Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.
Uphold our Core Values
We Build Trust: We do what we say. We act with integrity and accountability. We earn confidence through transparency and results.
We Move Forward: We embrace innovation and continuous improvement. We challenge the status quo. We adapt and grow to meet the needs of tomorrow.
We Lead with Care: We put people first. We build meaningful relationships. We improve lives through empathy, respect, and service.
Leadership responsibilities
Lead the Provider Services team and manage associated work processes
Establish performance standards and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals
Execute supervisory responsibilities in accordance with the organization’s policies and procedures
Other duties as assigned
What we’re looking for
High school diploma or equivalent
4+ years of experience in the healthcare staffing space
Proven success managing staffing operations, sales, recruitment, and account management teams; Ability to build and maintain productive working relationships with cross-functional coworkers
Deep understanding of profit margins, healthcare trends, and data-driven decision-making via CRM/ATS systems.
Expert communication, negotiation, and relationship-building abilities in a fast-paced environment; effectively work in a fast-paced and complex environment and maintain a sense of urgency
Proficiency in Microsoft Office Outlook, Word, Excel
It would be nice to have
College degree preferred; Will accept any suitable combination of education, training, and experience
Experience managing recruiting staff to include coaching, performance reviews, problem resolution, process compliance, and reporting in Provider Services
Compensation and Benefits
$125,000-$155,000 per year depending on experience, plus a variable bonus plan
Benefits (Start Day 1!):
Medical, Dental, Vision, Life, and Long-Term Disability
Short-Term Disability, Accident, Critical Illness
Legal Assistance, Identity Protection, Pet Coverage
Retirement Plan with Employer Match
Generous vacation plan + 8.5 paid holidays
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.