Director, Revenue Operations

Job description

This opportunity is for an experienced Director of Revenue Operations who will own the architecture, strategy, and long-term development of the core revenue systems environment.

The role is responsible for building a scalable systems function that supports Sales, Finance, and Customer Success with reliable real-time data, automated workflows, and efficient processes across CRM, CPQ, ERP, public-sector procurement, and reseller operations.

This position will lead a growing Revenue Operations team, establish the technical roadmap for the revenue technology stack, and serve as a strategic partner to the CFO and executive leadership as the organization continues to scale.

What You’ll Do

Define and own the long-term architecture and roadmap for Salesforce, MonetizeNow or a comparable CPQ platform, NetSuite, and the broader revenue systems stack.

Design systems and processes for scalability rather than relying on short-term fixes.

Build and continuously improve a quote-to-cash engine that helps Sales close business efficiently while providing Finance with accurate and reliable data across CRM, CPQ, and ERP systems.

Design and maintain data governance frameworks and automation standards that improve the accuracy and consistency of pipeline, quoting, and revenue data.

Create scalable and repeatable systems and processes for public-sector and reseller procurement.

Build processes that can adapt as new partners, products, and procurement models are introduced.

Develop forward-looking pipeline and forecasting infrastructure, including coverage models, bookings tracking, and executive reporting.

Provide leadership with real-time visibility into pipeline performance, bookings, forecasting, and other key revenue metrics.

Hire, develop, and grow a high-performing Revenue Operations team.

Build the operational and systems capabilities required to support significant future growth.

Partner with Finance, Sales, Customer Success, and Contracts leadership to design processes and make platform decisions that support long-term business operations.

Serve as the strategic systems voice during planning cycles, mergers and acquisitions or integration scenarios, and platform evaluations.

Help define how revenue systems, processes, and data infrastructure evolve as the organization grows.

Qualifications

At least seven years of experience in Revenue Operations, Sales Operations, CRM, systems leadership, or a closely related function.

Experience working within a SaaS company.

Hands-on experience building and deploying AI capabilities into go-to-market systems and workflows.

Experience using AI for data enrichment, forecasting, quote or deal automation, agentic tooling, or similar workflows within Salesforce, CPQ, or adjacent platforms.

Demonstrated success designing scalable systems and processes rather than only resolving individual operational issues.

Ability to think in terms of long-term systems roadmaps, architecture, and operational scalability.

Experience building pipeline, quota, and coverage reporting models that support executive decision-making.

Strong data analysis skills, including SQL or equivalent query experience across CRM and ERP datasets.

Strong interest in building, developing, and scaling a Revenue Operations team.

Structured and forward-looking communication skills.

Ability to present strategic vision, systems architecture, and roadmaps to executive stakeholders.

Preferred Qualifications

Deep hands-on Salesforce administration and configuration experience.

Experience with a CPQ platform such as MonetizeNow or a comparable solution.

Experience with NetSuite.

Experience with public-sector or GovTech procurement processes.

Familiarity with GSA Schedule procurement and cooperative purchasing vehicles is a plus.

Work Authorization and Background Check

Applicants must be authorized to work for any employer in the United States.

Employment visa sponsorship and transfer of existing employment visa sponsorship are not available at this time.

Employment is contingent upon successfully passing a criminal background check.

Employment authorization is verified through Form I-9 and E-Verify.

Travel

Minimal travel is expected at this time.

Competitive compensation.

Medical insurance.

Vision insurance.

Flexible Spending Account and Health Savings Account options.

Flexible paid time off.

Fully remote workplace.

Opportunities for career advancement.

Additional employee benefits and perks.

#J-18808-Ljbffr

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.