Director, Security Operations Enablement

Job description

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

Director of Security Operations Enablement

The Director of Security Operations Enablement is a senior leadership role responsible for the engineering and enablement functions that underpin Security Operations. This includes ownership of Data Engineering, Data Analytics, and SIEM/SOAR engineering capabilities, ensuring that platforms, data pipelines, and automation solutions effectively support detection and response outcomes. This role manages a global team of engineering professionals and is accountable for the delivery, performance, and governance of Security Operations technologies and services. The successful candidate will define and execute the strategic roadmap for Security Operations enablement, in alignment with the direction set by the Head of Security Operations, Deputy CISO, and CISO. Working closely with peer leaders across Incident Response, Global Cyber-risk Defense Center (GCDC), Cyber Threat Management, and Security Engineering, this role ensures that operational requirements are translated into scalable, resilient, and future-ready technical capabilities. The role also plays a key part in shaping target state architecture, collaborating with Enterprise Security Architecture to align engineering delivery with broader strategic objectives.

Own and lead the Security Operations Enablement function, covering Data Engineering, Data Analytics, and SIEM/SOAR engineering

Define and deliver the strategic roadmap for Security Operations platforms and capabilities, ensuring alignment with organizational cyber defense priorities

Manage and develop a global team of 20+ engineering resources, fostering a high-performance and engineering-led culture

Govern the lifecycle of Security Operations technologies, including platform selection, implementation, optimization, and decommissioning

Ensure the availability, performance, and continuous improvement of data pipelines, detection engineering, and automation capabilities

Partner with GCDC and Incident Response leadership to understand operational requirements and translate them into technical solutions

Collaborate with Security Engineering and Enterprise Architecture to define and implement target state architectures

Drive the adoption of modern engineering practices, including infrastructure as code, CI/CD, and scalable automation frameworks

Establish and maintain vendor relationships, influencing product direction and ensuring value realization from strategic partners

Define and track performance metrics for Security Operations technologies, leveraging data-driven insights to improve outcomes

Lead governance, risk, and compliance activities related to enablement platforms, ensuring alignment with enterprise standards

Act as a key contributor to tactical and strategic decision-making within the Information Security Office

Support innovation initiatives, including the adoption of advanced analytics, AI, and automation capabilities within Security Operations

10+ years of experience in Cyber Security Engineering, Security Operations, or a related field

Demonstrable experience leading engineering teams delivering large-scale security platforms (e.g. SIEM, SOAR, data platforms)

Strong understanding of Security Operations processes, including detection, triage, and response workflows

Proven ability to define and execute technology strategy in complex, global organizations

Experience managing and developing high-performing engineering teams in a distributed environment

Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences

Strong analytical and problem-solving capabilities, with a data-driven approach to decision making

Experience working with security vendors and managing strategic partnerships

Ability to operate effectively at both tactical and strategic levels, balancing immediate operational needs with long-term vision

Familiarity with cloud platforms, modern data architectures, and scalable engineering patterns

Preferred Experience in Security Architecture or close collaboration with architecture functions

Knowledge of enterprise integration patterns and large-scale data engineering frameworks

Experience delivering or supporting AI/automation initiatives within Security Operations

Financial services or highly regulated industry experience

Key relationships Head of Security Operations Deputy CISO and CISO Director of Incident Response Technical Director of the Global Cyber-risk Defense Center (GCDC) Security Engineering Enterprise Security Architecture

The base salary range for this position for Jersey City is $125,000-$145,000. The base salary range for this position for New York is $130,000-$150,000.

The position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications.

In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview: US Benefits Overview.

Veterans are encouraged to apply.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion.

The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

Functional Area: IT - Information Technology AIG Employee Services, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible.

We also do the same for our colleagues, because we know our people are our greatest strength - the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

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Who can apply

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