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Job description
Director, Strategic Enablement & Operations
U.S. Communications & Government Affairs (USC CGA)
Position Summary
The Director, Strategic Enablement serves as a key operational and thought partner to the Head of U.S. Communications & Government Affairs, driving alignment, execution, and operational excellence across a complex and highly matrixed organization. In this operations‑focused role, the Director supports the US CGA leadership team (LT) and works closely with LT members to ensure seamless coordination and integration across Product, Patient & Internal Communications, Ecosystem Strategy, Public Policy, and State and Federal Government Affairs.
The ideal candidate acts as connective tissue across the function, establishing business rhythms, driving enterprise prioritization, improving cross‑functional collaboration, and ensuring strategic initiatives are executed effectively and consistently. This person is a trusted advisor who balances strategic thinking with strong operational discipline and organizational leadership.
Key Responsibilities
Strategic Leadership & Functional Integration
Serve as a key operational partner to the VP of U.S. Communications & Government Affairs, driving alignment and connectivity across US CGA and related USC functions (Market Access, US Medical, etc.)
Lead execution of near, medium, and long‑term projects and strategic initiatives across the US CGA function and coordinate with other USC and Global functions
Partner with functional leaders to translate enterprise and business priorities into coordinated functional strategies and execution plans
Identify opportunities to improve collaboration, decision‑making, information flow, and organizational effectiveness across the function
Lead execution of cross‑functional strategic initiatives and special projects on behalf of the leadership team
Operational Excellence
Establish and manage core business rhythms, including leadership team meetings, strategic planning processes, annual goal setting, budget coordination, and operating reviews
Build scalable operational processes, governance models, and reporting mechanisms that improve execution, transparency, and accountability across the function
Oversee tracking of strategic priorities, milestones, risks, and action items to ensure timely execution and follow‑through
Develop dashboards, metrics, and performance reporting to provide visibility into functional priorities and organizational health
Coordinate resource planning and prioritization activities across teams to support efficient execution against business objectives
Ensure consistency and excellence in how the function operates internally and interfaces with key enterprise stakeholders
Communications & Executive Support
Prepare and oversee development of high‑impact presentations, executive briefings, talking points, and strategic communications for senior leadership audiences
Support development of leadership communications and narratives that reinforce functional priorities, strategic direction, and organizational alignment
Facilitate leadership team decision‑making through structured problem solving, synthesis of complex information, and actionable recommendations
Stakeholder Management & Cross‑Functional Partnership
Build strong partnerships across Commercial, Medical, Legal, Regulatory, Compliance, Corporate Affairs, and Executive Leadership teams
Act as a central coordination point for enterprise initiatives impacting Communications & Government Affairs
Ensure clear communication, accountability, and alignment among internal stakeholders and external‑facing teams
Team Leadership
Create an environment that encourages proactive problem‑solving, strategic thinking, and operational rigor
Basic Qualifications
Bachelor's degree required
Minimum of 10 years of total working experience in pharmaceutical, biotechnology, healthcare, public affairs, communications, government affairs, or related disciplines
Experience supporting senior executives and leadership teams in highly matrixed organizations
Experience leading cross‑functional strategic initiatives and operational improvement efforts
Experience managing complex projects with multiple stakeholders and competing priorities
Proven executive communication and presentation development experience
Ability to travel up to 20%
Preferred Qualifications
Advanced degree preferred
Experience within Government Affairs, Public Policy, Corporate Communications, or Corporate Affairs organizations
Understanding of the U.S. healthcare policy and pharmaceutical landscape
Demonstrated success driving organizational effectiveness and operational excellence initiatives
Proven strategic thinking, influence, and stakeholder management skills
Demonstrated ability to operate effectively in fast‑paced, highly visible environments
Analytical and problem‑solving capabilities with attention to detail
High level of discretion and ability to manage sensitive and confidential information
Executive presence with the ability to influence across all levels of the organization
Compensation and Benefits
The US annual base salary for new hires in this position ranges from $171,000 to $285,000. The role also offers an annual bonus and eligibility to participate in a share‑based long‑term incentive program. Benefits include healthcare and other insurance benefits for the employee and their family, retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.
Equal Opportunity Statement
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.