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Compass Group USA

Director, Strategy & Analytics - Barclays Center

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Compass Group USA lists this Director, Strategy & Analytics - Barclays Center opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Pay Grade: 15

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Director, Strategy & Analytics for Barclays Center will spearhead the delivery of analytics and insights to our operators and partners at BKSE Global, Brooklyn Nets, and New York Liberty. In this role, you will be responsible for working with Levy’s Vice President of Hospitality and Director of Operations, and BKSE’s Strategy & Analytics team to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics, financial analysis, and partner service that fuel the innovation that is driving Levy Operations forward.

Responsibilities

Serve as the principal analytics partner to senior client and Levy leadership, shaping their strategies and business objectives

Own the analytical view of the venue — physical configuration, technology roadmap, and operational processes — and use it to guide investment and design decisions

Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback

Drive strategic pricing strategies across concessions, premium, and retail, including dynamic and variable pricing, yield management, and price testing to maximize revenue and per-cap performance

Identify opportunities to change existing product offering or distribution

Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use

Translate guest insights into recommendations and drive adoption of the resulting action items with operators and partners

Analyze and build optimal solutions around variable labor and cost of sales management

Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability

Spearhead AI-related initiatives for the venue, identifying, piloting, and scaling artificial intelligence applications that improve forecasting, pricing, guest experience, and operational efficiency

Prioritize, resource, and where needed personally deliver ad-hoc analytics projects

Own strategy development for new technology initiatives in partnership with the team’s strategy department

Lead business review process to share performance updates and opportunities

Ideal Qualifications

Self-starter who sets the analytics agenda and translates it into business impact

Track record of influencing senior executive and ownership-level decision makers

5+ years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership

Bachelor’s, Master’s, and/or Doctorate degree in business analytics, statistics, economics, or a related field

Experience in Excel with experience in financial modeling a plus

Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis and survey analytics

Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences

Experience in data-driven pricing and/or yield management

Can share examples of using data to solve complex problems

Food service operations awareness

Experience communicating complex ideas to non-technical audiences

The E15er will be expected for most of the work week at Barclays Center. Event attendance is expected regularly.

At Levi, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

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Worksite address

new york, NY, 10261, US

Who can apply

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