About this opportunity
The Christ Hospital Health Network lists this Director, TCHP Clinical Operations - Surgical Services - Full Time - Days opportunity in cincinnati, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
In support of TCHP leadership and reporting to the Chief Operating Officer - Physicians, the Director will lead the execution of all short and long range operational planning for the continued growth of our Surgical Services network and ambulatory outpatient center (AOC) operations.
Provide leadership to all ambulatory practices and AOC initiatives in coordination with the Medical Director and Executive Director as identified in the TCHHN Strategic Plan. The Director will oversee the effective implementation of a structure to carry out organizational initiatives and evaluate the outcomes. Responsible for collaborating with support departments in the development of capital and operating budgets assigned areas.
In collaboration with the Executive Director and Hospital based service leaders the Director will develop structures and processes that ensure effective daily operations that coordinate patient care through alignment of staff, physicians and ancillary departments. Provide leadership to Practice Managers to direct day-to-day operations, identify improvement opportunities, monitor success, and provide professional development.
Oversee coordination of all operations for assigned ambulatory practices in collaboration with specialty practice and hospital leadership. Ensure that the ambulatory practice and AOC operations are efficient and effective and meet the needs of the practices within the building. Manage space utilization and allocation, improve vertical integration in the market, and coordinate daily operations and staffing to ensure operational efficiency.
Facilitate communication between Physicians and the TCHP Executive team to address physician concerns, assist in developing, implementing and managing operational initiatives, and ensure alignment with TCHP and TCH strategy.
This role ensures alignment with organizational goals, regulatory compliance, patient satisfaction, and financial sustainability.
Responsibilities
Operational Leadership
Oversee daily operations of outpatient clinics and ambulatory services
Develop and implement operational strategies to improve efficiency and patient flow
Monitor key performance indicators (KPIs) such as wait times, throughput, and productivity
Financial Management
Develop and manage departmental budgets
Analyze financial reports (revenue cycle, cost control, margin improvement)
Identify opportunities for cost savings and revenue growth
Staff Management & Development
Lead, mentor, and evaluate clinic managers and administrative staff
Support recruitment, onboarding, and retention strategies
Foster a culture of accountability, collaboration, and continuous improvement
Quality & Compliance
Ensure compliance with healthcare regulations (e.g., CMS, HIPAA)
Maintain accreditation standards and quality metrics
Implement performance improvement and patient safety initiatives
Patient Experience
Drive initiatives to enhance patient satisfaction and access to care
Address patient concerns and improve service delivery models
Strategic Planning
Collaborate with executive leadership on growth and expansion of outpatient services
Support new clinic openings, service line development, and partnerships
Use data analytics to guide decision-making
Cross-Functional Collaboration
Work closely with clinical leadership, physicians, IT, HR, and finance teams
Coordinate with inpatient services to ensure continuity of care
Qualifications
EDUCATION
Bachelor’s degree in Healthcare Administration, Business Administration, or related field (required). Master’s degree (e.g., MHA, MBA) preferred
YEARS OF EXPERIENCE
7–10+ years of healthcare operations experience
5+ years in a leadership or director-level role
Experience managing outpatient or ambulatory care settings
REQUIRED SKILLS AND KNOWLEDGE
Knowledge of federal and state regulations impacting healthcare delivery including but not limited to: Stark, OIG, Medicare, and IRS regulations
Strong organizational skills leading a combination of direct and dotted line reporting relationships.
Exhibits strong, collaborative leadership qualities.
Outstanding internal and external communication skills, with a demonstrated ability to connect with people.
Ability to prioritize and deliver on key initiatives.
Demonstrated commitment to the highest standards of performance within time and budget constraints.
High levels of initiative, drive and poise coupled with qualities of maturity, professionalism, flexibility, and patience.
Unquestionable integrity and business ethics.
About Us
For more than 130 years, The Christ Hospital been the beacon for exceptional healthcare in the Greater Cincinnati community. We're industry pioneers, always pushing the boundaries and reimagining the future of healthcare. Our culture promotes collaboration, diversity and innovation. Together, as a team, we work tirelessly to enhance healthcare quality, accessibility and safety.
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Worksite address
cincinnati, OH, 45208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.