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Job description
Global Payments seeks a Director of Voice of Customer (VoC) to lead the enterprise listening strategy and translate customer, operational, and market data into insights shaping decisions. You will partner across the organization to drive adoption and measurable business impact.
You will own survey programs, analytics capabilities, and reporting standards while managing a global insights team and aligning with Product, Operations, and other functions.
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Worksite address
hagerstown, MD, 21749, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.