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Job description
Global Payments seeks a Director of Voice of Customer (VoC) within Customer Insights & Analytics to lead the global VoC strategy and transform customer and market data into actionable insights for growth. Reporting to the VP/Head of Customer Experience, this role will shape listening programs, analytics capabilities, and reporting standards across the organization.
You will build a high-performing global insights team, collaborate with Product and Operations, and advance AI-enabled analytics and
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Worksite address
oklahoma city, OK, 73116, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.