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Job description
Global Payments is seeking a Director of Voice of Customer to lead the enterprise VoC strategy. You will transform customer and market data into insights to influence business decisions. This role reports to the VP of Customer Experience and partners across functions to drive customer-centric growth.
You will own the global listening programs, measurement frameworks, and reporting standards while advancing Qualtrics and AI-enabled analytics to support cross‑functional decision making.
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Worksite address
columbus, OH, 43224, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.