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Starlight Homes

Director/VP of Sales

jacksonville, FL

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Job description

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Opening our doors in 2017, Starlight Homes builds homes designed specifically for the first-time homebuyer. Our goal is to make the dream of homeownership a reality for everyone, offering expertly crafted homes at an affordable price and ensure its customers’ first journey into home buying is simple, smooth, and reassuring. Our New Home Sales Consultants take care of our customers throughout every step of the process regardless of their situation, we are here to help. Together with our parent company, 2023’s Builder of the Year Ashton Woods, we have welcomed over 60,000 people to their new home. Our company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we have seen the success we have. We believe that what we accomplish together is greater than what we deliver individually. Our team members have inspired the shared values we embrace in all decisions and actions: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect.

Headquartered in Atlanta, Georgia, Starlight sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Jacksonville, Myrtle Beach, Nashville, Orlando, Phoenix, Raleigh, San Antonio, and Tampa.

Position Overview

We are searching for a Director or VP of Sales (i.e., job title based on experience). The Director or VP of Sales will have oversight of Sales Department within new business segment. This includes but is not limited to: Performance Metrics, Job Descriptions, Training, Recruiting, Process Improvement, etc. Ensure that the Quotas and Key Performance Indicators are being met/exceeded. Provide coaching and sales training to management and agents.

Major Functional Responsibilities

Partner with Executive team to align efforts of training and Sales structure

Lead Recruiting, Hiring, Training, Retention, and Management decisions for entire Sales workforce in assigned location

Leverage Technology Tools and Systems (Sales Force, DialogTech Dynamic Builder / LMS / Sales Performance)

Oversee starts process and spec selection

Guide the marketing roll out – actively provide feedback for process improvement. Ensure signage, website, & sales center are ready 1 week prior to opening

Lead Sales meetings with management team. Train Sales management on coaching and mentoring and improving their team performance

Work with Accounting on community pricing & ensure pricing strategy aligns with division metrics and performance requirements

Provide weekly/monthly/quarterly progress updates and forecasts to leadership/executive team.

Responsible for maintaining and exhibiting company culture

Act as a liaison with the homebuyers with concern for their ongoing satisfaction.

Develop and implement continual competitive data by gathering and analyzing research.

Team with peer managers to resolve issues and drive business superior performance.

Key Duties

Management of Sales Department:

Meet with all new Sales Managers, Sales Agents, and Office Administrator recruits for all communities. Approve, sign, and submit new hire packets to supervisor and to Human Resources for processing

Provide guidance of work standards and documents provided to Sales members. This includes but is not limited to training, monthly/quarterly quotas and key performance indicator metrics, bonus programs, walkthrough and continuous training standards, sales software integration, etc.

Work closely with Division Manager and corporate team to manage work standards and documents listed above

Launch and lead all Sales Meetings

Provide communication and process improvement recommendations to VP of Construction and Division Manager

Attend/lead weekly mortgage pipeline calls with lender and neighborhood sales managers

Participate in Sales Training and complete Sales Manager training evaluation with all new Sales Managers

Tour with each Sales Manager at a minimum of once per quarter – this includes shadowing/reverse shadowing and conducting Mock-Sales calls with the Sales Management team.

Review and Approve Sales Managers expense reports

Manage each neighborhood Thursday – Sunday at least twice per year, with Sales Managers shadowing for training. This includes continuous training with a focus on Sales Cycle, creating price list, and “train-the-trainer” activities

Provide monthly sales projections, quarterly adjustments, and annual reviews

Responsible for spending roughly 80% of time in the field, and 20% in corporate office

Monitor performance and provide feedback and coaching on necessary improvement opportunities

Directly manage neighborhoods as deemed necessary

Other duties as assigned by the Division Manager.

Candidate Qualifications

4-year degree from accredited college/university preferred

At least 5 years of experience managing sales department within the homebuilding industry

At least 5 years of experience with a proven track record within a sales role

Successful experience leading a team of managers

Experience implementing and overseeing Sales metrics

Ability to coach and train a Sales Team

Strong verbal and written communication skills

Professional appearance and ability to command a room

Must be able to handle high volume situations

Strong work ethic, drive, positive attitude, and decision-making skills

Proficient Computer skills, including Sales software and Microsoft Office

Must have reliable transportation for local work travel

Must be able to commit to minimal amount of out-of-town travel

Seniority level

Associate

Employment type

Full-time

Job function

Sales and Business Development

Industries

Real Estate and Construction

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Worksite address

jacksonville, FL, 32290, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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