About this opportunity
DentaQuest lists this Director, Workforce & BPO Strategy & Operations opportunity in wellesley, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sun Life U.S. is seeking a Director of Workforce and BPO Management to provide strategic leadership for workforce forecasting, CS technology, and outsourced partnerships supporting Dental Customer Service operations.
You will manage teams, govern contracts, and deliver dashboards that inform leadership decisions. The role requires 10+ years in workforce management and a track record of leading managers, with strong budgeting, analytics, and cross‑functional collaboration across IT, Finance,
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Worksite address
wellesley, MA, 02482, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.