About this opportunity
Sun Life lists this Director, Workforce & BPO Strategy opportunity in wellesley, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sun Life U.S. embraces a hybrid work model balancing in-office collaboration with virtual work. Our team members are expected to be present in the office at least 2 days per week.
The Director, Workforce and BPO Management provides strategic leadership for workforce management, analytics, and external BPO partnerships supporting Dental Customer Service operations. You’ll guide forecasting, governance, dashboards, and vendor relationships to optimize service and costs.
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Worksite address
wellesley, MA, 02482, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.