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CoachUSA

Dispatcher/Bus Backer

hanover, MD

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Job description

Job Description

Dispatcher/Bus Backer

Full-Time

Location: Washington, DC (Union Station)

Compensation: $19-21 hourly

Schedule: 9am-7pm (Up to 50 hours per week;

Days worked vary based on needs of operation)

Apply Now!

Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Dispatcher and Bus Backer for Union Station in Washington, DC. The incumbent will report to the General Manager. The Dispatcher/Bus Backer is responsible for ensuring on-time departures and arrivals, and maintaining effective communication between drivers, passengers, and station personnel. Also, assisting drivers with safely maneuvering motor coaches in tight spaces, particularly within station loading areas. This role is critical to delivering safe, efficient, and customer-focused transportation services. As well as, ensuring safe positioning of buses, supporting traffic flow, and enhancing overall safety at the terminal.

What we offer:

Health, Dental, and Vision Insurance

Term life insurance (company paid and voluntary)

401(k) plan

Generous Paid time off

Employee Assistance Program “EAP”

Free membership for “Tickets At Work” for exclusive employee deals

Growth Opportunities with one of the largest privately held transportation companies in North America.

Paid Weekly

Description:

Guide drivers when backing buses into bays or parking areas using hand signals and/or radio communication

Ensure safe movement of buses in congested station areas

Monitor pedestrian and vehicle traffic to prevent accidents

Assist with staging buses for departures and arrivals

Perform basic visual safety checks (lights, doors, clearance)

Communicate with drivers regarding lane assignments and timing

Help maintain orderly flow of Coach USA/Dillon’s buses at Union Station

Assist with passenger questions

Loading/unloading luggage when required

Checking tickets when needed and directing them to the correct bus

Minimum Requirements:

Available on weekends, holidays, days, and nights and work flexible long shifts depending on the operation’s needs

Exemplary customer service skills

Ability to read, write and speak English fluently

Experience in transportation, ground operations, or similar role preferred

Strong situational awareness and attention to detail

Ability to work outdoors in various weather conditions

Excellent communication skills and ability to give clear directions

Must be able to stand for long periods and perform physical tasks

Must be able to lift and load/unload luggage when needed

To learn more about your next big career change! APPLY NOW!

Coach USA, LLC is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Worksite address

hanover, MD, 21076, US

Who can apply

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