About this opportunity
Waste Management lists this Dispatcher/Router Combo (WMHS), SID Collection opportunity in savannah, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
DispatcherMonday- Friday | 10 am Start Time | $ 21.00 an HourUnder immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.Essential Duties and ResponsibilitiesAssist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stopsProvides highest level of customer service to all customers in line with Customer 1st objectivesMonitor, process, and escalate SFDC cases to supervisorAssist walk-in customersAssists drivers with problems/issues as issues arise (during the day or at the end of the route)Reviews driver's paperwork and files paperworkReview and updates routes, new customers based on daily communication, reroutes existing customers as requiredEnsures that routes are balanced dailyAssists Trans Supervisor/Manager as needed/directedUpdate SAP data / notesCommunicate performance standards and objectivesKeeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetingsAlways maintains a safe and compliant workplaceIn the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuriesPerform other duties and responsibilities, as assignedQualificationsA. Required QualificationsHigh School Diploma or equivalent2 years experience, preferably in Transportation, Logistics, Routing and Customer ServiceB. Preferred QualificationsV. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.Equal Employment OpportunityFor United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.Real IDIn order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA?approved alternative.
Worksite address
savannah, GA, 31405, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.