Job description
Location: Remote - U.S. Eastern Time
Schedule: Part-Time to start (but consistent hours with growth potential/Likely business hours or flexible, but must be available to handle high volume of inbound messages/calls)
About the Role
We're hiring a Dispo Associate to support a high-volume real estate disposition and buyer operations workflow. This is a service-first, soft-close role (not aggressive sales). You'll be the warm, reliable voice that responds to inbound buyer interest from multiple channels, gathers key info, and keeps deals moving by coordinating internal next steps in systems and SOPs.
If you're friendly on the phone, detail-oriented, tech-comfortable, and love helping people take action, you'll thrive here.
What You'll Do
Respond quickly to buyer inquiries from:
Company website leads
Follow Up Boss (FUB) CRM
Handle 80%+ of inbound calls & messages from prospective land or property buyers.
Maintain a customer service / soft-close tone (no hard selling).
Qualify & capture buyer details: interest level, desired property walkthroughs, cash vs. down-payment position, timeline.
Coordinate transaction next steps:
Initiate or support credit checks.
Trigger contract creation (templates/SOP guided).
Update CRM records (FUB) and workspace systems (Notion).
Log notes and hand off internally to sales / dispo / admin teams.
Track communications and follow SOPs so nothing slips.
Support high-volume follow-through with professionalism and consistency.
Must-Have Qualifications
Fluent English; clear, warm, customer-facing phone voice (minimal accent preferred by client).
Customer service, inbound lead handling, or client-facing communication experience.
Comfortable soft closing guiding buyers to next steps without pressure.
Detail-oriented + tech-comfortable using CRMs, shared docs, and SOP-driven workflows.
Able to work reliably during (or overlapping) U.S. Eastern business hours to manage heavy inbound volume.
Consistent internet, quiet workspace, and quick response habits.
Preferred (Nice-to-Have)
Female candidates encouraged (brand/tone alignment request from client).
Experience in real estate, land sales, dispositions, or buyer outreach.
Familiarity with Follow Up Boss (FUB), Notion, and digital workflows.
Background in cold calling or high-volume inbound call environments.
What Success Looks Like
High response rate to inbound leads (calls, texts, messages).
Clean, current CRM records with usable buyer notes.
Smooth internal handoffs credit, contracts, and scheduling happen quickly.
Buyers feel supported, not pressured.
Reliable daily coverage: team trusts you to own the inbox & phone.
Training & Support You'll Receive
Scripts & call frameworks.
Documented SOPs for each step (credit check, contract trigger, CRM updates).
Weekly coaching with the leadership team.
Close involvement from the client during onboarding (you won't be thrown in cold).
Ongoing feedback loops to help you grow into expanded hours and responsibilities.
Work Environment
Remote.
Must be responsive during the identified coverage window (EST-aligned).
Volume-driven: consistency matters more than high-pressure selling.
Friendly, mellow, professional communication culture.
Fast-Track Tip
Candidates who include a clear, friendly voice sample + specific tool experience (FUB, Notion, CRM) will be prioritized for interview.
Note: Candidates must have a strong internet backup and a fully functional laptop/PC to be considered for this role.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.