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Citi

Dispute Transformation Lead: AI, RPA & BPM Architect

san antonio, TX

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About this opportunity

Citi lists this Dispute Transformation Lead: AI, RPA & BPM Architect opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Citi seeks a senior Process Improvement Lead Analyst to drive end-to-end modernization initiatives within the Disputes organization. You will architect transformative solutions, lead cross-functional teams across Operations and Technology, and ensure regulatory and enterprise alignment while delivering measurable business outcomes.

The role emphasizes change management, stakeholder collaboration, and a track record of delivering complex automation programs leveraging BPM, RPA, and analytics at

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Worksite address

san antonio, TX, 78208, US

Who can apply

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