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Job description
Diversion Specialist – Bailey’s Community Shelter
POSITION: Diversion Specialist
REPORTSTO: Program Director
CATEGORY: Full-Time/Exempt/Permanent
PROGRAM: Bailey’s Community Shelter
PositionSummary:
FACETS is seeking a mission-driven Diversion Specialist to support individuals experiencing homelessness, by helping themidentifysafe and effective alternatives to entering shelter.
The Diversion Specialist works with Adult Only Households (AOH) in Fairfax County Region 2byassistingindividuals experiencing a housing crisis toidentifysafe, immediate alternatives to shelter whenever possible using a housing-focused, trauma informed and client-centered approach. The Diversion Specialist will conduct assessments, facilitateproblem-solving conversations, coordinate short-term supports and referrals to community resources, financialassistance,and naturalsupport.The role playsa critical part in shelterutilizationwhile promoting housingstabilityand dignity.
The ideal candidate will have experience in homeless services and familiarity with the Homeless Management Information System (HMIS), along with strong organizational, engagement, interviewing skills, data-entry, and problem-solving skills. This position requires the ability to work compassionately and effectively in a fast-paced, community-based environment.
Conductsdiversionassessments for individuals seeking shelter,assessingand evaluating household barriers to housing andidentifyingavailable supports and safe alternative housing options.
Collaborates with Shelter Intake Coordinator, Outreach and Case Managementstaff to align diversion efforts with agency goals and fundingrequirements.
Complete comprehensive intake assessments in compliance with program and funder requirements.
Enterandmaintainaccurateandtimelydatain the Homeless Management Information System (HMIS).
Maintainaccurateclientrecordsand documentationin accordance withconfidentiality standards, dataquality,and programmatic guidelines.
Maintain compliance with HIPAA, HMIS, and agency privacy standards.
Provide crisis intervention and de-escalation support as needed.
Advocate for clients within systems to reduce barriers to housing stability.
Collaborates with clients toidentifyand explore immediate housing alternatives, including family support, community networks, and potential Landlord options.
Facilitateconversations with the client’s identified support network andprovideconflict resolution or mediation as needed to help stabilize housing or prevent shelter entry.
Connects clients toappropriate resourcesand supportive services to address immediate needs and promote housing stability and help prevent shelterentry.
Tracks success rates,trends,and diversion outcomes to support ongoing program evaluation, performancemonitoring,and continuous improvement. Prepare reports asrequired.
Participates in team meetings, caseconferencing,andtraining.
Stays current on best practices, diversion, homelessnesspreventionand housing stabilization.
Represents FACETS in the community,inaccordancewithAgency Mission, Vision, and Code of Ethics.
Performs other duties as assigned.
Required Skills/Abilities:
Bachelor’s Degree in a human services or relatedfields.
Two years of professional social work/case management experience with homeless and/or at-risk populations or experience working in an emergency shelter setting
Bilingual (English/Spanish) is preferred.
Ability to work with individualsexperiencing crisis, assess complex situations, and developappropriate approaches(shelter intake, diversion, prevention referral)
Knowledge of current socialservices,homelessness,housingissues,and methods/approaches to address concerns .
Ability to work independently in a fast-paced environment and manage tasks and workload with minimal supervision.
Excellent data entry and data quality skills; ability to use HMIS toestablishand maintain case records and tofacilitatedata collection.
Ability to communicate clearly and concisely, both orally and in writing.
Proficient with Microsoft Office Suite or related software, including Microsoft Excel
Ability to work on a flexible schedule (evenings, weekends and holidays asrequired).
Valid driver’s license, reliable transportation,good drivingrecord, and personal car insurance.
Ability to drive a15-passengervan.
Must pass criminal background checks.
Physical Requirements:
Prolonged periodsofsitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able toattend occasional meetings at other FACETS office locations within FairfaxCounty, including 3 annual organization-wide fundraising events each year.
$50,000 – $58,800annually
FACETS offers a competitive salarycommensuratewith qualification/experience.
Paid medical, dental, and vision insurance for full-time employees with competitive family rates and medical plan options.
Paid Basic Life Insurance withan optionto buyadditionalcoverage.
403(b) retirement plan options with generous matching.
Full-time employees receive paid annual vacation and sick leave, paid holidays, and floating holidays.
Flexible Spending Accounts (FSAs) for healthcare and dependent care.
Free Employee Assistance Program (EAP).
Reimbursement of work-related expenses including portions of mileage and mobile data expenses.
On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.
Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of respect and belonging. FACETS is an equalopportunityemployer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.
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Worksite address
falls church, VA, 22042, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.