About this opportunity
RR Donnelley lists this Document Production Associate - 1st Shift opportunity in wheeling, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Document Production Associate - 1st ShiftRRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.Schedule: Tuesday - Saturday 6:00 a.m. - 3:00 p.m. EST(* denotes an "essential function")*Utilize appropriate logs and/or tracking software for all document production work*Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle*Perform work in document production, proofreading, intake and workflow coordination functions, as needed*Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction*Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions*Communicate with team members, lead, supervisor or client on job or deadline concerns*Meet contracted deadlines for service delivery to our clients*Troubleshoot basic software or hardware problemsHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform quality assurance on work, as requestedAdhere to company policies, in addition to client policiesUse equipment and supplies in a cost efficient manner.High school diploma or equivalentMinimum (1) year document production experience preferably in a legal, banking or large corporate environmentSkilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skillsFamiliar with other software programs for editing and/or creating documentsStrong attention to detail; able to work on multiple projects simultaneouslyMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationshipsThe rate of pay for this role at the noted RRD location is $ /hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.RRD is an Equal Opportunity Employer, including disability/veterans
Worksite address
wheeling, WV, 26003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.