About this opportunity
Insight Global lists this Document Specialist opportunity in san ramon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Schedule: Monday-Friday, 8-hour shifts between 6:00 AM - 5:00 PM
Type: Full-time (40 hours/week)
Contract Duration: 1 year with potential extensions
Openings: 9
Pay Rate: $25.50/hour
Required Qualifications
6 months to 5 years of administrative, document processing, or data entry/clerical experience
Associate's or Bachelor's degree in IT, Environmental Science/Studies, Renewables, Business Management, Engineering, or similar field
Strong attention to detail
Excellent written and verbal communication skills
Analytical and problem-solving abilities
Technical proficiency with management systems or software (SAP, Oracle, Salesforce, SmartSheets, customer ERP, etc.)
Preferred Qualifications
Experience in utilities, telecom, solar, or renewables industries
Position Overview
Our client partners with homeowners who are adopting renewable energy solutions (solar, electric vehicles, energy storage systems) to facilitate the storage of customer-generated energy to the electric grid. Our team processes applications for home and small business owners, which includes reviewing applications, building permits, and equipment documentation; ensuring accuracy; identifying issues; submitting defect reports; and forwarding accurate applications to engineering review.
Core Responsibilities
Application Review
Process customer applications, including review of documentation and verification of accuracy
Send invoices to customers
Submit defect reports or forward applications to engineering review as appropriate
Respond to customer inquiries regarding defects, project status, and delay notices
Analyze project issues and implement solutions to advance projects
Develop documentation such as job aids and process flow charts
Collaborate with Distribution Planning to assess solar installation impacts on the client's network
Follow up with installers based on feedback from Distribution Engineers
Use mapping and reporting tools to evaluate transformer capacity for supporting solar installations
Respond to customer inquiries regarding project status and issues
Meter/Variance Review
Work with Metering Engineers and follow up with installers based on engineer feedback
Review solar installation plans and verify interconnection methods shown in technical diagrams
Respond to customer inquiries regarding project status and issues
Field Metering Review
Coordinate onsite inspections and meter-related work between installers and internal contacts
Submit field verification requests
Communicate with internal partners about inspection findings to update SAP customer records
Provide follow-up information to installers as needed
Respond to customer inquiries regarding project status and issues
Seniority level
Associate
Employment type
Contract
Job function
Administrative
Industries
Utilities and Utilities Administration
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Worksite address
san ramon, CA, 94583, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.