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Serco North America

DOL TAP Employment Navigator (Part-Time) - Fort Carson, CO

colorado springs, CO

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Job description

Employment Navigator

Join our team to assist and prepare 200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

The DOL VETS TAP program needs skilled and compassionate Employment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators are expected to assess the transitioning Servicemember and/or transitioning spouse's acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator will support the utilization of the program and its services through proactive marketing and outreach efforts, including, but not limited to, presentations, informational tabling, networking activities, and relationship development. The Employment Navigator is supporting the Employment Navigator and Partnership Program (ENPP) and reports to a Regional Manager.

In this role, you will:

Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans.

Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.

Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.

Assist clients in the identification of necessary credentials and the development of a path to fill qualification gaps through credentialing.

Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.

Provide partnership overview services and connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.

Provide resume and cover letter advice.

Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.

Promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients.

To be successful in this role, you will have:

A High School Diploma and 4 years of experience working as a Workforce Solutions, Workforce Development, Career Counselor, Human Resources (HR) Specialist and/or experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling. Or an Associate's degree.

Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.

Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.

The ability to work well with the Military community

A high level of coordination, along with excellent written and verbal communication skills.

Experience speaking in front of groups and engaging audiences.

The ability to travel up to 10%

Additional desired experience and skills:

A Bachelor's degree.

Military Veterans and Spouses encouraged to apply.

Worksite address

colorado springs, CO, 80509, US

Who can apply

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