About this opportunity
Goodwill of the Finger Lakes lists this Donation Processor: Apparel opportunity in city of cortland, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Do you enjoy hands‑on work and have an eye for style, quality, and detail? JoinGoodwill of the Finger Lakes, where our mission iselevating people, community, and planet for a good today and a better tomorrow. As aSoftline Processor, you play a key role in preparing donated apparel, shoes, and accessories for our retail stores—helping create great shopping experiences while supporting programs that strengthen our community.
What You’ll Do
Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards
Hang, tag, and label merchandise accurately using our production and pricing systems
Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise
Meet daily and bi‑weekly production goals by efficiently processing donated items
Maintain a friendly, welcoming, and helpful attitude with customers and team members
Greet customers warmly and assist in addressing concerns in a courteous, respectful manner in line with retail policies
Act as a positive, supportive member of the team by sharing ideas and communicating concerns with coworkers and leadership
Maintain clean, stocked, and well‑organized workstations and request supplies as needed
Help keep the interior and exterior of the store clean, safe, and organized
Perform additional duties and cross‑train in other areas as assigned
Production Expectations
This role includes production goals tied to hours worked and iseligible for Goodwill of the Finger Lakes’ production incentive program, which rewards team members for meeting or exceeding established production standards.
For a standard 37.5‑hour workweek, the sales production goal is$8,000 every two weeks, with adjusted expectations for part‑time schedules:
20 hours/week:$4,267 every two weeks
25 hours/week:$5,333 every two weeks
30 hours/week:$6,400 every two weeks
37.5 hours/week:$8,000 every two weeks
What We’re Looking For
High school diploma or GED preferred
Previous retail or production experience preferred, but not required
Ability to read, understand, and complete production documentation
Clear communication skills for working with customers and teammates
Willingness to learn, accept feedback, and contribute to team success
Work Schedule & Availability
Must haveopen and flexible availability
Willingness to worknights, weekends, and holidaysis required
This position is based primarily in a retail store environment and donation processing area, which may feel similar to a warehouse setting. Occasional exposure to outdoor conditions may occur when receiving donations. Noise levels are typically moderate.
Physical Requirements
Standing and walking for extended periods
Frequent bending, reaching, crouching, kneeling, and lifting
Regular lifting, pushing, and pulling of items (up to 25 lbs frequently, heavier with assistance)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Why Work at Goodwill of the Finger Lakes?
When you work at Goodwill, you’re doing more than stocking shelves—you’re helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day.
At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission ofelevating people, community, and planet for a good today and a better tomorrow.If you’re looking for meaningful work in a supportive, values‑driven environment, you’ll find it here.
Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.