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Job description
Driver/Intake SpecialistCasa's Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders that have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient's needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery.Conexiones is a 32-bed inpatient facility located on the campus of Tewksbury Hospital. Our care plans integrate the CSS and ATS-Detox services tailored to individual needs.About the RoleWe are seeking a reliable and compassionate Driver/Intake Specialist to support our Integrated Treatment Services (ITS) program. This role combines safe client transportation with front-line intake support, helping to triage individuals seeking entry into services. You will play a critical role in ensuring clients are safely transported, welcomed, and connected to care.What You'll DoTransportation & Vehicle Responsibilities:Conduct daily vehicle inspections at the start of each shiftEnsure the assigned vehicle is clean and well-maintained and report any repair needsDrive the program vehicle safely while adhering to all state and local traffic lawsUse GPS to plan safe and efficient routes to meet timelinesTransport clients to appointments, program locations, and other destinationsComplete pickups and deliveries, including medications, documents, and suppliesAssist clients with entering and exiting the vehicle, ensuring safety and dignityMaintain communication with program staff regarding transport updates using a hands-free devicePerform routine and preventative vehicle maintenance, including detailingComplete inventory reports for transported goods and suppliesManage the company gas credit card and submit receipts weeklyIntake & Client Support Responsibilities:Assist with triaging individuals seeking entry into ITS servicesSupport intake processes and ensure a welcoming, respectful experience for clientsProperly conduct and administer drug screenings upon client return to the program, as neededSafely handle and transport medications in accordance with program protocolsMaintain accurate documentation related to transportation and intake activitiesAdditional Duties:Use a program-issued cell phone for calls, texts, and email communicationWork occasional limited overtime, as neededPerform other related duties as assignedQualificationsHigh School Diploma or GED requiredValid Massachusetts Driver's License with a strong record of safe drivingAbility to demonstrate compassion and professionalism when working with individuals in recoveryCommitment to working in a multicultural environment with a strong customer service orientationComfortable using mobile technology (calls, texts, email, GPS)Spanish bilingual candidates are strongly encouraged to applyScheduleFull-time: Monday to Friday 12pm - 8pmWhat We Offer:Casa Esperanza Benefits Package:Compensation: $21.00 per hour401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salaryHoliday Pay (12 days per year + 1 floating holiday)Paid Time Off (PTO)—18 days in year one, 20.5 days in year two, 23 days in year fiveSick Pay—10 paid days per yearLong-/Short-Term DisabilityPaid by Company Life InsuranceHealth Insurance (Medical, Dental, Vision)Health Reimbursement Arrangement (HRA)FSA/DCA (Flexible Spending Account & Dependent Care)ComPsych Guidance Resources - EAPEducational OpportunitiesTuition RemissionEmployee Ticket at Work (Discounts for Entertainment, Travel, Movies, etc.)Career Advancement OpportunitiesIncreased Salary for Credentialsand more...Physical & Mental Requirements:While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.About Casa Esperanza:Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.
Worksite address
tewksbury, MA, 01876, US
Who can apply
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