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Job description
The Hampton Inn & Suites located in Coeur d’Alene is looking to add to our hospitality family! This beautiful hotel is perfectly located just down the road from the beautiful Coeur d’Alene Lake. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!
Summary
At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Benefits
Travel Perks
Optional Daily Pay
Health/Life Insurance
401k
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
Your Role
As Dual Director of Sales, you will serve as the strategic sales leader for two hotel properties, driving revenue growth and market share across both hotels. You will oversee all sales activities, develop and execute revenue-generating strategies, and build strong relationships with clients, community partners, and brand representatives. Working closely with both General Managers and regional leadership, you will maximize occupancy, ADR, RevPAR, and overall revenue performance across all market segments. This role is ideal for someone who leads with Grit, collaborates Stronger Together, and communicates with Social Intelligence while successfully balancing the needs and opportunities of multiple properties.
What You’ll Do
Develop and execute comprehensive sales strategies for two hotel properties to maximize occupancy, ADR, RevPAR, and overall revenue performance
Lead strategic efforts to secure new and repeat business through outside sales calls, site tours, relationship building, and creative prospecting initiatives
Analyze market trends, competitive activity, and customer feedback to identify opportunities and adjust sales strategies accordingly
Represent both hotels at trade shows, networking events, community functions, and industry gatherings to maintain a strong market presence
Build proposals, negotiate contracts, finalize bookings, and guide clients through a seamless sales process
Maintain an active sales pipeline and ensure accurate documentation within brand-approved sales systems
Participate in revenue management calls, budget planning, forecasting, and strategic planning sessions for both properties
Collaborate with General Managers and department leaders to ensure exceptional guest experiences and successful event execution
Train front desk and hotel team members on sales initiatives, upselling opportunities, and lead generations practices
Track and follow up on all group business to ensure materialization, customer satisfaction, and repeat business opportunities
Implement promotional programs, strategic partnerships, and local business development efforts that drive revenue growth across both hotels
Monitor production reports, sales goals, and key performance metrics to ensure achievement of property and ownership objectives
Manage and prioritize sales efforts effectively across multiple properties while maintaining high levels of responsiveness and customer service
Maintain a professional image and uphold Resolute Road Hospitality’s standards in every interaction
Other duties as assigned
Knowledge, Skills & Abilities
Strong knowledge of the hospitality industry, sales process, and market dynamics
Proven ability to analyze data, forecast revenue, and develop actionable business plans
Exceptional relationship building, negotiation, and communication skills
Proficiency in Microsoft Office and familiarity with brand sales systems (preferred)
Self-motivated with the ability to work independently and as part of a team
A proactive, creative mindset to pursue and close business opportunities
Demonstrated ability to successfully manage competing priorities across multiple hotel properties
Strong organizational and time management skills with the ability to balance sales activities, forecasting, and client relationships across multiple locations
Education & Experience
Associate degree or equivalent experience
Minimum 5 years of sales experience, including at least 2-4 in hotel sales leadership
Previous experience managing sales efforts for multiple properties preferred
Additional Information
Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
E-Verify
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.