About this opportunity
H&R Block lists this Dynamic Regional Office Experience Lead opportunity in great falls, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
H&R Block seeks an Area Experience Leader to oversee 4-6 retail offices, ensuring consistent, high-quality client experiences. You’ll coach Tax Professionals and Client Service Professionals, set expectations, and drive operational excellence while balancing strategic oversight with hands-on leadership.
You will own office readiness, staffing, facilities, and day-to-day operations, using data-driven insights to improve performance and client outcomes across locations.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.