About this opportunity
Riverside Natural Foods Ltd. lists this EA Development opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Riverside Natural Foods Ltd., As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, better-for-you snacks such as MadeGood and GOOD TO GO. We’re on an ambitious mission to double our business by 2030, and we need talented individuals like you to help us reach new heights. So, lace up your boots and let’s tackle the climb together.
The Executive and Corporate Assistant is the operational backbone of Riversides U.S. office and a key owner of recurring business processes. The role keeps the office running professionally, provides high-quality administrative support to the US Executive Team, and ensures critical commercial workflows move from request through completion with accuracy and urgency.
This position combines people-facing office leadership with detail-intensive process ownership. It manages selected calendars, meetings, events, vendors, supplies, and employee and visitor experiences while coordinating new item setup, maintaining product data in systems such as Salsify and Syndigo, and administering approved liquidation activity. The role owns workflow discipline, data accuracy, documentation, status visibility, and follow-through; functional partners retain approval authority for source data, product claims, pricing, commercial terms, and inventory-disposition decisions.
Arrange approved travel and complete expense reporting accurately and on time
First Point of Contact and Office Operations
Create a warm, professional experience for employees, visitors, candidates, customers, and vendors as the U.Site Ambassador
Maintain a safe, organized, and well-equipped office, including supplies, meeting rooms, shared spaces, amenities, access, and service coordination
Partner with Facilities, Information Technology, People and Values, and external vendors to resolve office issues and maintain site readiness
Create and receive purchase orders for office-related purchases; manage invoices, vendor records, and the office budget within approved limits
Coordinate internal meetings, customer visits, office events, and team activities, including space, catering, materials, and day-of execution
Drive practical process improvement and standardization across office and administrative work
New Item Setup and Product Data Systems
Own the end-to-end administrative workflow for new item setup, from intake and requirements gathering through system entry, submission, validation, and confirmed completion
Enter, maintain, and audit product information, attributes, images, documents, and customer-specific requirements in Salsify, Syndigo, and designated retailer or customer portals
proactively escalate risks that could delay authorization, distribution, or launch
Coordinate with Sales, Marketing, Regulatory and Quality, Supply Chain, Finance, and Customer Service to obtain approved source data and resolve discrepancies
Serve as administrator or super-user for designated product-information systems, including user access, workflow configuration, templates, documentation, and basic training
Maintain standard operating procedures and conduct recurring data-quality reviews to keep item records complete, current, and consistent across systems
Coordinate the recurring review of excess, short-dated, obsolete, and discontinued inventory with Supply Chain, Sales, Finance, and Customer Service
Prepare approved inventory lists and opportunity packages and maintain current contacts and requirements for authorized liquidation partners
Administer approved liquidation activity, including bid collection, order documentation, customer setup, shipment coordination, invoicing follow-up, and issue resolution
Confirm required approvals for pricing, terms, customer and channel conflicts, product claims, and inventory disposition before making external commitments
Maintain clear reporting on inventory offered, units sold, recovery value, aging, remaining exposure, and transaction closure; escalate stalled or at-risk inventory promptly
Coordinate product samples and materials for customer meetings, sales programs, employee needs, and approved marketing activities
Maintain organized sample and branded-merchandise inventory, standard request processes, and appropriate reorder triggers
Partner with People and Values and hiring managers to deliver a prepared Day One experience, including workspace, supplies, access coordination, and office orientation
S. leadership meetings, customer visits, company events, and other priority business activities
Minimum 2 years of experience in office management, executive or administrative support, sales operations, customer setup, master data, or a related business-operations role in a fast-paced environment
Degree or diploma in business administration or a related discipline, or an equivalent combination of education and experience
Experience in consumer packaged goods, food, retail, distribution, or another item-data-intensive environment is preferred
Strong organization, prioritization, project management, and follow-through across multiple recurring processes and time-sensitive requests
High attention to detail and comfort working with product attributes, item forms, customer requirements, spreadsheets, and structured data
Proficiency with Microsoft Office 365 and Teams; strong Excel skills; experience with Salsify, Syndigo, GDSN, retailer portals, ERP or CRM tools, or similar systems is strongly preferred
Ability to learn new systems quickly, troubleshoot data and workflow issues, document processes, and train others on standard procedures
Sound business judgment, service orientation, and proven ability to handle confidential information with diplomacy and discretion
Systems and Data Stewardship
Preparation quality, timeliness, and action closure
• Agendas and materials distributed by agreed deadlines
• Travel and Expense Administration
Accuracy, policy compliance, and timeliness
• Approved travel booked within budget and policy
• Documentation is complete, with no recurring reconciliation issues
Office Operations and Corporate Administration
Success Indicator (Annual Target)
Visitor requirements and office protocols are communicated consistently
• Office Readiness and Supplies
Site readiness, availability, and issue resolution
• Office, meeting rooms, shared spaces, equipment, and supplies are ready for daily use
• Critical facility or technology issues are escalated promptly and tracked to closure
• Routine needs are fulfilled without recurring stock-outs or preventable disruptions
Meetings Events and Customer Visits
Execution quality and stakeholder experience
• No preventable missed deliverables for priority meetings, events, or customer visits
• Office purchase orders, invoices, and vendor records are accurate and current
• No recurring late-payment or documentation issues caused by incomplete administration
Samples and Branded Merchandise
Inventory accuracy and fulfillment
• Inventory is reviewed monthly, with reorder triggers and exceptions communicated
• Sample and merchandise storage areas remain organized and audit-ready
Workspace, supplies, access coordination, and office orientation are ready for every scheduled new hire
• Process Improvement
Core recurring processes have current owners, documented steps, and accessible templates
• At least two meaningful administrative or office-process improvements are implemented annually
New Item Setup and Product Data Systems
Success Indicator (Annual Target)
On-time completion, first-pass quality, and launch readiness
• At least 98% of required fields and attachments are accurate and complete at first submission
• No avoidable customer setup or launch delays caused by missed administrative deadlines
Salsify Syndigo and Portal Administration
Data completeness, currency, and system reliability
• Approved product content is entered and published by agreed customer or launch deadlines
• Every required field has a named source-data owner and approver
• No product claims, pricing, dimensions, or other controlled data are changed without authorized input
System Documentation Access and Training
Basic training and reference materials are available to recurring requestors
Success Indicator (Annual Target)
Inventory Review and Opportunity Preparation
Approved excess, short-dated, obsolete, and discontinued inventory is reviewed on the agreed cadence
• At-risk inventory and stalled decisions are escalated promptly
100% of external offers and commitments have documented pricing, terms, channel, and disposition approvals
• Reconciliation and Reporting
Financial closure and decision visibility
• A monthly report shows inventory offered, units sold, recovery value, remaining exposure, and status
• Completed transactions are reconciled with Finance, Customer Service, and Supply Chain
• No recurring open credits, deductions, or documentation gaps attributable to process administration
Creates clear plans, sequences work, and manages competing deadlines across leaders, functions, customers, and vendors.
Clarifies owners and due dates, follows up directly, and escalates when inputs or decisions put outcomes at risk.
Shares clear, concise updates and communicates professionally with leaders, employees, customers, vendors, and external partners.
Customer Focus
Creates dependable internal and external experiences and understands how timely, accurate administration supports customers and growth.
Acts with integrity, follows through on commitments, and handles confidential or commercially sensitive information appropriately.
Systems and Data Stewardship
Maintains accurate, complete, and controlled product and customer information across designated systems.
Uses practical tools and routines to manage calendars, office needs, projects, and time-sensitive business processes.
Checks item data, documents, orders, expenses, and logistics carefully before submission or release.
Understands approval boundaries, identifies risk, and seeks the right input before making commitments.
Builds trust with leaders, peers, employees, customers, vendors, and liquidation partners while maintaining clear expectations.
Documents work, simplifies recurring processes, and uses systems and automation to reduce manual effort and error.
The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
Personal development
: Count on us to give you the training and tools to grow and progress.
Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. Continuous improvement:
As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. RRSP matching or 401k matching for an empowered financial journey
Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. Disclaimer:
As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.