About this opportunity
Sentara Healthcare Inc lists this Eastern Market Director of Operations II opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sentara Health is a leading integrated healthcare organization dedicated to improving health every day. Through a network of hospitals, outpatient facilities, physician practices, health plans, and specialty services, Sentara serves communities across Virginia and Northeastern North Carolina with a commitment to quality, innovation, and patient-centered care. Our teams work collaboratively to deliver exceptional clinical outcomes, expand access to care, and advance the health of the communities we serve. Joining Sentara means becoming part of an organization that values leadership, continuous improvement, and a culture of excellence as we shape the future of healthcare together.
In this Director of Operations II role for the Eastern Market, which is inclusive of Virginia's Peninsula and Western Tidewater Region, you will be responsible for the overall business operations of all areas of responsibility, as well as activities that relate to the future growth of specialty care divisions and optimized revenue cycle processes. Responsibilities in this role include:
Using existing analytics and data, determine growth opportunities and associated value for specialty care division across several markets for opportunities of growth.
Responsible for executing best practice models.
Develop operational support strategies to address access, productivity, operational performance, staff retention and patient satisfaction.
Accountable for optimal access to care through robust pre-visit planning and rigorous template management and utilization reviews.
Responsible for appropriate prioritization and good resource management to fulfill operational objectives specific to specialty practice needs.
Creates positive employee relations and trust through communication, education, consistency, and dependability to enhance provider and team engagement.
Evaluate impact of programs on quality, experience, and total cost of care.
Directs coordinated efforts to optimize front end collections and prior authorization approvals.
Education
Bachelor level degree preferred.
Associate degree required and 10 years leadership experience in lieu of Bachelor Degree.
Experience
10 years of diverse management experience/knowledge required, preferably in areas such as ambulatory healthcare administration, managed-care, change management or other relevant experience.
Consideration given to Administrative Residency experience and internal interim leadership.
Experience leading multi-site ambulatory, physician practice, specialty practice, medical group, or healthcare operations teams.
Demonstrated success managing leaders and developing high-performing teams.
Experience supporting physicians and advanced practice providers within complex healthcare organizations.
Proven track record leading growth initiatives, operational improvements, and organizational change.
Location
This position is onsite at Sentara Port Warwick, 11803 Jefferson Avenue, Newport News, Virginia, 23606.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.