About this opportunity
Sleepyhead lists this Ecommerce Manager (Scottsdale) opportunity in scottsdale, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
E-Commerce Manager Location: In-Person | Old Town Scottsdale, AZ
This is a full-time, in-person position based in our Old Town Scottsdale office.
About Us Sleepyhead is one of the fastest-growing brands in the sleep industry — recently named to the Inc. 5000 list of America’s fastest-growing private companies. We’re a modern, Scottsdale-based e-commerce company shaking up the college sleep market with our premium mattress toppers and sleep essentials. Known for our high-performance products, data-driven marketing, and strong brand identity, Sleepyhead has built a loyal following of students, parents, and young adults who love better sleep (and better design).
The Opportunity We are hiring a hands-on E-Commerce Manager to help scale Sleepyhead’s e-commerce operations, with a primary focus on Shopify, website optimization, and the customer shopping experience.
We’re looking for someone who understands how to grow an online store, optimize conversion, and connect e-commerce performance with inventory, manufacturing, and product availability. You should be comfortable managing day-to-day operations while identifying opportunities to increase revenue, improve efficiency, and drive profitable growth.
Manufacturing experience is required. You should understand how production timelines, supplier communication, inventory planning, and product availability impact e-commerce performance. You’ll also work closely with our Amazon Manager to coordinate promotions, product launches, inventory planning, and channel strategies to ensure a consistent omnichannel approach.
This is a hands-on, in-person role in a fast-paced, high-growth environment where execution, ownership, and attention to detail matter.
What You’ll Own Shopify & Website Optimization Manage and optimize the Shopify storefront, product pages, and overall customer shopping experience
Identify opportunities to improve conversion rate, average order value (AOV), bundling, and upsell performance
Execute website updates, promotions, product launches, and merchandising changes
Monitor site performance and identify opportunities to improve the mobile experience and checkout flow
Support conversion rate optimization (CRO) testing and implement improvements based on performance data
Use analytics and AI tools to identify opportunities, streamline workflows, and improve e-commerce performance
Manufacturing, Inventory & Product Coordination Coordinate with manufacturers and suppliers on production timelines, product availability, and order updates
Monitor inventory levels and collaborate with internal teams to support demand planning and replenishment
Align product launches, promotions, and sales forecasts with manufacturing capacity and inventory availability
Track production and fulfillment timelines to help prevent stockouts and minimize operational disruptions
Identify and communicate inventory risks or manufacturing delays that could affect sales and the customer experience
Collaborate with marketing, operations, and leadership to ensure e-commerce plans align with product availability and business priorities
Omnichannel Coordination Work closely with the Amazon Manager to align product launches, promotions, pricing strategies, and inventory planning across Shopify and Amazon
Help ensure messaging, product positioning, and promotional calendars remain consistent across sales channels
Coordinate inventory availability and sales forecasts to support a unified omnichannel strategy
Share performance insights and identify opportunities to improve the overall customer shopping experience across channels
Retention & Promotional Execution Support email and SMS marketing efforts through platforms such as Klaviyo and Postscript
Coordinate website promotions with email, SMS, and broader marketing campaigns
Align promotional calendars with inventory levels, product launches, and business priorities
Monitor performance and identify opportunities to improve revenue and customer lifetime value
Performance & Reporting Track key e-commerce metrics, including:
Conversion rate
Average order value (AOV)
Revenue and sales performance
Contribution margin and profitability
Inventory availability and sell-through
Analyze performance data to identify trends, bottlenecks, and growth opportunities
Prepare regular performance updates and recommend actionable improvements
Use data to prioritize initiatives that drive profitable growth rather than vanity metrics
Who You Are 3–5+ years of experience in e-commerce, ideally with a direct-to-consumer (DTC) brand
Required: Experience working with manufacturers, suppliers, or production teams , including familiarity with production timelines, inventory planning, or product sourcing
Strong Shopify experience, including storefront management, product merchandising, and website optimization
Amazon Seller Central experience preferred
Familiarity with e-commerce analytics, conversion optimization, and performance reporting
Experience with Klaviyo or other email marketing platforms preferred
Comfortable working with inventory data, sales forecasts, and product launch timelines
Proactive, organized, and detail-oriented, with strong follow-through
Able to balance day-to-day execution with identifying opportunities for improvement
Interested in using AI tools to improve efficiency, analyze data, and streamline e-commerce workflows
Strong cross-functional communication skills and the ability to coordinate effectively across teams
Comfortable working in a fast-paced, high-growth environment where priorities can shift quickly
Able to work full-time in person at our Old Town Scottsdale office
This is an opportunity for someone who wants to make a measurable impact on a growing e-commerce business. We’re looking for a self-starter who can manage the details, solve problems independently, and help improve how we sell, launch, and deliver our products.
Worksite address
scottsdale, AZ, 85261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.