About this opportunity
Fastly, Inc. lists this Edge Support Engineer (Tier I) - Remote opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Fastly, Inc. is seeking a Customer Support Engineer (Tier I) to join our Customer Support Engineering team. You’ll resolve technical inquiries via email and tickets, review configurations, and guide customers through the Fastly Control Panel, API, and CLI.
You will work with Tier II/III engineers, learn the issue-management process, and contribute to edge architecture education while supporting on-call rotations and after-hours as needed.
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Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.