This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Zoom is seeking an experienced Technical Account Engineer to serve Elite customers on the UC/CC platform. You will diagnose issues from first report through resolution, using log analysis, packet captures, and SIP traces, while collaborating with engineering, Client Services, TAC, and Sales.
The role requires 5+ years of customer-facing tech support, strong networking knowledge, and the ability to communicate complex technical concepts in clear terms.
#J-18808-Ljbffr
Worksite address
topeka, KS, 66652, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.