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Job description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Specialist. The Emerald Club Specialist will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This temporary (90-day) position located at 600 Rental Blvd. in Kenner, LA (New Orleans International Airport).
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Training and development
Schedule 12:30pm - 9:00pm Sunday and Monday; 3:30pm - 12:00am Thursday - Saturday
OFF Tuesday and Wednesday
Compensation
The starting rate of pay for this position is $16.00 per hour , based on a 40-hour workweek. Employees receive a $2.00 per hour shift differential for weekend shifts , resulting in: $16.00/hour for Monday-Friday
$18.00/hour for Saturday and Sunday
Responsibilities
We are hiring now for immediate openings. Responsibilities include: Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers
Equal Opportunity Employer/Disability/Veterans
Qualifications Must be at least 18 years of age.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
High School Diploma or G.E.D. required.
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must be able to work the required schedule 12:30pm - 9:00pm Sunday and Monday; 3:30pm - 12:00am Thursday - Saturday
OFF Tuesday and Wednesday
Worksite address
kenner, LA, 70097, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.