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Job description
IMPACT Community Action seeks an Emergency Assistance Representative I to assist customers with program information and eligibility determination for HEAP, CSBG, and PIPP+. This role combines front-line support in person and over the phone, with data entry and documentation responsibilities.
Ideal candidates provide compassionate service, verify income data, and coordinate referrals while maintaining program guidelines and file accuracy.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.