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Job description
Location: California , Multiple Office Locations (Travel 25-30%)
Hybrid:
A growing insurance organization is seeking an experienced Employee Benefits Operations Leader to help build and strengthen the operational structure of its West Coast broker practice.
This is a hands-on operations leadership role . The right person will help create and improve workflows, processes, service standards and team structure while working closely with leadership to improve efficiency, accountability, and client service.
Key Responsibilities:
Build and improve EB workflows, processes and operating procedures
Help create the structure, accountability and service model for the practice
Identify operational gaps and implement practical solutions
Oversee workflow, capacity and performance across multiple teams
Develop and mentor employees and future team leadersWork with leadership on growth, profitability and operational goals
Establish consistent processes and best practices across offices
Be willing to roll up your sleeves and do the work while the organization builds out its leadership structure
Ideal Background:
10+ years of Employee Benefits experience in an insurance agency environment
Strong background in Operations and/or Account Management
Experience building or improving EB processes and organizational structure
Proven leadership and team-development experience
Strong analytical, organizational and communication skills
Comfortable working strategically while also being highly hands-on
Bachelor's degree preferred
This is an opportunity for an experienced EB professional to have a significant impact on shaping this growing practice and building out the structure and operations.
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.