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Job description
Employee Relations Advisor
Job Locations
US-KY-LOUISVILLE | US-TN-NASHVILLE | US-MI-DETROIT | US-MO-SAINT LOUIS | US-FL-ORLANDO | US-SC-CHARLESTON
ID
Line of Business
PharMerica
Position Type
Full-Time
Our Company
PharMerica
Overview
The Employee Relations Advisor serves as a trusted advisor to leaders and HR Business Partners as the subject-matter expert in employee relations issues, workplace concerns, investigations, policy interpretation, performance management, employee conduct issues, and leave of absence (LOA) related matters.
This role is responsible for managing routine to moderately complex employee relations cases and partnership with leaders to navigate employee issues that intersect with leave, performance, and workplace concerns, ensuring fair, consistent, and legally compliant outcomes. The Advisor proactively identifies trends and provides guidance that strengthens organizational culture and reduces risk.
Schedule:
Mon-Fri- 8a-5p
Benefits and perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k)
Company Paid Time Off*
Shift Differential
DailyPay
Pet Insurance
Employee wellness and discount programs
*Benefits may vary by employment status
Responsibilities
Manages a caseload of routine to moderately complex employee relations matters, including but not limited to performance issues, attendance, conduct, policy violations, and workplace concerns
Conducts thorough, impartial investigations, document findings, and prepare recommendations in alignment with company standards; Maintain accurate and confidential case records
Ensures timely resolution of cases in alignment with KPIs, service level expectations, and organizational standards
Advises leaders on performance management, corrective actions, termination decisions, policy application, and employee relations best practices with a balance of business needs, employee experience, and risk mitigation
Coachs leaders on difficult employee conversations; Analyze ER trends, identify risk patterns, and recommend proactive solutions to mitigate risk and improve employee experience
Ensures accurate documentation, consistency, and compliance with established processes, employment policies, and laws
Advises leaders on LOA related employee matters ensuring consistent, compliant, decision making aligned with company policy and federal, state, and local laws
Partners with Legal/Compliance and COE Partners on high-risk matters; Escalate complex issues appropriately
Qualifications
Bachelor's Degree in Human Resources, Business, or related field; or equivalent education & experience
Minimum 3-5 years of Employee Relations experience or progressive HR experience, preferably within operations, pharmacy, healthcare, or manufacturing industries
Direct experience managing, advising, and resolving employee relations matters including conducting workplace investigations
Knowledge of current state and federal employment/labor laws and regulations (e.g., FMLA, ADA, Title VII)
Strong communication, conflict resolution, and problem-solving skills; Proven analytical skills, critical thinking, sound judgment and decision making under ambiguity
Ability to influence leaders without authority
Excellent documentation and case management skills
Experience with labor unions and advising on labor relations matters highly preferred
Ability to travel as needed
About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit Follow us on Facebook, Twitter, and LinkedIn.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.