About this opportunity
Substance Use Philly lists this Employee Relations & Compliance Manager opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Employee Relations & Compliance Manager
Regular Full-Time Philadelphia, PA, US
8 days ago Requisition ID: 3104
Salary Range: $94,712.00 To $122,723.00 Annually
Position Summary
The Employee Relations and Compliance Manager is responsible for overseeing the organization’s complaint, grievance and investigation procedures, overseeing discipline, corrective actions, performance improvement plans, overseeing performance evaluation process, ensuring regulatory compliance, and promoting a culture of ethical conduct and accountability. The role ensures compliance with federal, state, and local laws, and supports risk mitigation efforts in a nonprofit behavioral health environment. This role will supervise HR personnel performing HRIS and compliance-related duties.
Duties and Responsibilities
Complaint and Grievance Management
Lead and manage the organization’s grievance and complaint resolution process for employees, clients, and stakeholders
Ensure timely, fair, and consistent handling of complaints in accordance with organizational policy and legal requirements
Maintain confidential documentation and tracking systems for all grievances
Identify trends and recommend corrective actions to Corporate Counsel and Compliance Officer
Investigations
Conduct thorough, unbiased investigations related to employee relations issues, discrimination, harassment, and policy violations
Interview involved parties and gather relevant documentation
Ensure timely, fair, and consistent handling of complaints in accordance with organizational policy and legal requirements
Prepare detailed investigative reports with findings and recommendations
Partner with HR and leadership to implement appropriate corrective action.
Oversee the issuance of discipline, corrective action, and/or performance improvement plans (PIPs)
Partner with HR and leadership to implement appropriate discipline, corrective action, or PIP
Track the issuance of discipline, corrective action, and/or performance improvement plans to ensure consistency
Provide support to Managers, Program Directors when meeting with employees to issue discipline/corrective action/PIP
Assist with the identification of training when necessary
Oversee HR personnel to ensure finalized, signed documents are maintained in the respective personnel files
Ensure consistent application of policies and procedures
Performance Review Oversight
Oversee HR distribution of 90-day and annual performance evaluations
Oversee HR personnel responsible for ensuring 90-day and annual performance evaluations are complete
Oversee HR personnel responsible for ensuring 90-day and annual performance evaluations are maintained in personnel files
Compliance Oversight
Oversees HR personnel responsible for performing all background checks on new hires and current employees
Ensure compliance with applicable laws and regulations (e.g., EEOC, HIPAA, OSHA, state-specific non-profit and behavioral health regulations)
Develop, review, and update policies and procedures to ensure regulatory requirements
Support audits, licensing reviews, and accreditation processes
Identify compliance risks and recommend mitigation strategies
Prepare reports on grievance trends, compliance metrics, and risk areasOversee HRIS duties and responsibilities
Qualifications
Minimum of five (5) years of experience in employee relations, compliance, and investigations
Must have ethical judgment and integrity, emotional intelligence, attention to detail, critical thinking, communication, influence, and cultural competence
Strong knowledge of employment laws and regulatory requirements
Excellent writing skills, investigative, and problem-solving skills
Must be detail-oriented, highly organized, analytical, and proactive
Ability to effectively comprehend and execute processes
Excellent oral and written communication skills
Ability to tackle multiple projects within tight timeframes and deadlines
Proficient in Microsoft Office Suite
Education and Experience
Bachelor’s degree required; Master’s degree and HR Compliance certification preferred
Master's Degree with relevant certification (e.g., SHRM CP/SCP, PHR/SPHR, CHC preferred,
5 years of experience in employee relations, compliance, or investigations, or a Bachelor’s degree in Human Resources, Business Administration, or related, 8 years of experience, and the above certifications
Equal Opportunity Employment
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.