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University Hospital, Newark

EMS Emergency Call Taker, Per Diem

newark, NJ

Check who can apply and the requirements below before continuing.

About this opportunity

University Hospital, Newark lists this EMS Emergency Call Taker, Per Diem opportunity in newark, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

About the Role

The EMS Emergency Call Taker is responsible for receiving and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting critical information, delivering pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Call Taker monitors all communications to ensure efficiency and the safety of field units, operating under the guidance of an EMS Communications Supervisor. This position works primarily in the communications center, but may assist in the field as needed, completing all required documentation and contributing to the smooth operation of EMS services while professionally representing University Hospital and its EMS team.

Responsibilities

What You’ll Do

Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System

Gathers and processes essential caller information quickly and accurately

Provides pre-arrival and post-dispatch instructions to callers as needed

Dispatches and coordinates the response of appropriate EMS resources

Monitors radio and phone communications to ensure operational efficiency and responder safety

Operates under the supervision of an EMS Communications Supervisor

Primarily functions within the EMS communications center, with the ability to assist in the field as required

Qualifications

What You’ll Bring

High school diploma or GED required

One (1) year of emergency services experience preferred

One (1) year of public safety dispatching experience preferred

Fire Dispatch certification preferred

Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in compliance with PEOSHA standards

Bilingual English/Spanish skills preferred

Required Credentials (must be current and in good standing):

NJ Basic Telecommunicator Certification

NJ Emergency Medical Dispatcher (EMD) Certification

Medical Priority Dispatch System (MPDS) Certification (must be obtained within 1 year of hire)

American Heart Association (AHA) BLS for the Healthcare Provider

Incident Command System (ICS) Level 100 Certification

National Incident Management System (NIMS) Awareness Certification

Compensation (NJ Job Transparency Law)

The expected salary range for this position is $22.36 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

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Worksite address

newark, NJ, 07175, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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