EMS Tour Chief

Job description

EMS Tour Chief

Req #:

Category: Emergency Medical Services (EMS)

Status: Full-Time

Shift: Night

Facility: RWJBH Mobile Health (EMS)

Department: MH Central Operations

Pay Range: $91,200.00 - $109,700.00 per year

Location:

126 Paterson St, NEW BRUNSWICK, NJ 08901

Job Title: EMS Tour Chief

Location: Mobile Health

Department Name: MH Central Operations

Req #:

Status: Salaried

Shift: Night

Pay Range: $91,200.00 - $109,700.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Setting the Stage: The Tour Chief of Mobile Health will ensure the delivery of world-class patient care through providing leadership and quality driven services aligned with RWJBH's strategic and operational plan. The Tour Chief is responsible for overseeing all operations of their assigned tour. Standard of performance is based on the use of the knowledge, skills and techniques in accordance with all applicable laws, regulations and Mobile Health policies.

The Tour Chief will report directly to the EMS Manager of Mobile Health and will foster a collaborative environment within the supervisory team in developing and accessing RWJBH's long-term Mobile Health Strategy. The Tour Chief will provide outstanding and inspiring leadership by being actively involved in all aspects of Mobile Health, developing broad based relationships with RWJBH, the community and other key stakeholders. The Tour Chief will be expected to lead, coach, and develop high-performing supervisors and front line staff team members, all the while emphasizing strategic planning and analysis.

A Typical Day: Conducts self in a professional, dignified and compassionate manner at all times when dealing with all external agencies, EMS department personnel, hospital personnel and the general public

Responsible for enforcing all hospital and departmental policies, as well as all external regulatory policies set forth by local and other government agencies

Capable of communicating clearly, effectively and in English via written and verbal means

Maintains a professional demeanor and appearance during all interactions.

Responsible for maintenance of required certifications in accordance with RWJBH policies and all applicable State and Federal statutes and regulations

Attends quarterly in-service to maintain EMS competencies and receive policy and procedure additions and/or updates

Interacts professionally with management, colleagues from other EMS agencies, public safety personnel and other healthcare providers and members of the public

Takes appropriate measures to work within established budgets

Assists in developing and maintaining all of the operational systems of the Emergency Medical Services Department

Ensure that all stations are clean and compliant with all OSHA, Federal and NJ State Department of Health Regulations

Completes all shift PCR (Patient Care Reports) according to the Shift Documentation and QA (Quality Assurance) Policies and Procedures. Counsel employees with QA deficiencies and issue Corrective Actions where appropriate per policy

Responsible for change of shift, including but not limited to issuing and return of equipment and evaluating the cleanliness of vehicles, and verifying that employees appropriately punched in/out.

Ensure that all members of service under his/her direction are in the appropriate uniform, have a neat and professional appearance, and are in compliance with the RWJBH EMS Policies and Procedures.

Prepare reports (shift report, administrative incident reports and accident investigation reports) in a timely, concise and complete manner

Ensures that all members of service under his/her direction are up to date with certification and/or professional licenses and that such are presented to the chief upon request

Ensures that the vehicles are adequately stocked, inspected, and enforce cleanliness of vehicles at all times

Tour Chief is responsible for all employees, Supervisors, and FTO's during the tour. It is expected that supervisors in conjunction with the tour chief will visit at a minimum 6 sites per day, will monitor vehicle cleanliness, site issues, monitor appropriate life/safety issues with staff, and will respond to employee requests for response.

Tour chief is responsible for employee evaluations, counseling, and discipline for all employees per tour.

Ensure that all units are appropriately posted to ensure a timely response to EMS calls

Review 'late calls' with specific crews so as to explore the reasons behind the delay in arrival and take appropriate action(s)

Ensure that EMS personnel have the appropriate equipment with them, to provide the highest level of pre-hospital treatment and transportation

During MCI's (Multiple Casualty Incidents) and other extraordinary pre-hospital incidents, the EMS Tour Chief has the authority to initiate the EMS Department's MCI Plan and request any additional resources necessary to stabilize the incident. Ensure that the RWJBH Supervisor is updated with incident scene dynamics, including confirming that all appropriate EMS and Hospital Administrators are notified. Prevent EMS personnel from providing any information to media personnel

Prepare action plans for operational issues in conjunction with existing policies and review them with his/her command staff

Attend at least two (2) QA meetings a year

Must communicate effectively in person and via radio with all associated agencies and the general public

Respond to EMS call locations when requested by on-scene personnel or other agencies

Recommends and initiates letters of commendation, performs employee evaluations, and issues Disciplinary Corrective Actions in accordance with RWJBH policy or CBA- Tour Chief's will be assigned to present topics during monthly management meetings, in-services and other occasions. It is their responsibility to understand, develop, and prepare for such presentations.

In some cases Tour Chiefs will be assigned a special duty (i.e. Special Operations) in which case additional office time will be scheduled as needed

Tour chiefs will be responsible for QA follow up from the Clinical Director and Clinical Manager

Do not support or allow rumors to prosper among EMS personnel (Sensitive discussions between Supervisors, Tour Chiefs and EMS Administration should be done in private)

Required to attend regularly scheduled Administrative Supervisor and Tour Chief meetings unless the EMS Director excuses them (Tour Chiefs are responsible for information discussed during meetings in which they were absent). Progressive discipline will begin after missing two (2) scheduled Administrative meetings in a calendar year

Sleeping-on-duty is strictly prohibited by any on-duty Tour Chief, however, if forced to work 12 hours beyond their regularly scheduled shift, due to emergency coverage or adverse weather emergencies, a brief rest period will be granted

Significant issues that are time sensitive should be reported to the AOC as soon as possible

Perform other related duties as may be assigned by the EMS Management

In addition, the Tour Chief must meet all of the requirements of the EMT and/or Paramedic job descriptions except where waived by the appropriate authority

This Role Might Be For You If... You are passionate about delivering exceptional patient care

You thrive in a fast-paced healthcare environment

You have strong technical skills and attention to detail

You enjoy working collaboratively as part of a multidisciplinary team

You are committed to patient safety

To Be Considered: Required:

New Jersey Mobile Intensive Care Paramedic

American Heart Association BLS for Healthcare Provider

American Heart Association ACLS

American Heart Association PALS or American Academy of Pediatrics PEPP-ACLS

Pre-Hospital or International Trauma Life Support (Advanced Level)

High School Diploma or GED

Current Driver's License and meets the current insurance companies requirements

HazMat Awareness and Operations

WMD or CBRNE Awareness and Operations

NIMS I-700, ICS-200, ICS-300

Annual ALS and BLS Skills Verification

Successful completion of core competency evaluation and EMS orientation

Must be at least 18 years of age

Driver's license record check and criminal background check

Two years of full-time ALS experience and employment with the RWJBH EMS Department or equivalent

Preferred:

CEVO training within 3 years

Prior supervisory experience preferred

Must possess an instructorship in one of the following areas within 1 year of appointment: PALS, ACLS, PHTLS, or BCLS

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer

Worksite address

new brunswick, NJ, 08933, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.