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Job description
EMT Transport Coordinator - NightsHourly Wage Estimate: $18.75 - $28.13 / hour Learn more about the benefits offered for this job.The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.Do you want to join an organization that invests in you as an EMT Transport Coordinator - Nights? At HCA HealthOne, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.Job Summary and QualificationsThe Transport Coordinator is responsible for the facilitation of medical transport for all HCA Healthcare facilities through dispatching of medical transport assets or coordination of third-party vendors. The position collects clinical information related to patient transport requests and facilitates the patient's movement by matching the patient's clinical needs to the appropriate resource with capability. The Transport Coordinator will collaborate with other areas of the Patient Logistics Center (PLC) and facilities regarding patient needs for medical transportation. This position will use customer service skills and professional communication standards to positively interact with peers, customers, and supervisors.What you will do in this role:Receive medical transportation requests and coordinate transport through third-party vendor coordination and dispatch of medical transport assetsUse technology tools to document patient information, dispatch medical transport assets, and monitor transport progressRespond to phone calls with a sense of urgency and demonstrate good customer service skillsReceive and maintain EMTALA education to prevent and identify risk to facilityEstablish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programsEnter and supports data entry for accurate monitoring and reporting on all key indicators related to calls, admissions and transportsEnsure patient rights and confidentiality are maintainedParticipate as an active and collaborative member of the multidisciplinary teamParticipate in monthly staff meetingsDeal effectively with dissatisfied customers and escalate cases to leadershipComplete additional duties as assignedWhat requirements you will need:High School Diploma or GED requiredAssociate degree or higher preferredPrefer experience in a healthcare setting (Acute Hospital, Outpatient Clinic, etc.)Prefer experience in call center/communications or dispatch centerEMT Certification preferredPossess good communication skills and cooperate positively with team membersAbility to comfortably use multiple computer-based programs and applications, often simultaneouslyAbility to take initiative and act on multiple tasksAbility to demonstrate good judgment, use critical thinking skills, and follow proceduresProficient and understands medical terminologyKnowledge of basic hospital and transportation services with markets the PLC is servingAbility to channel concerns appropriately and to function calmly in stressful situationsBenefitsHCA HealthOne, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-FounderWe are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our EMT Transport Coordinator - Nights opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Worksite address
denver, CO, 80202, US
Who can apply
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