About this opportunity
Virginia Department of Human Resource Management lists this Enforcement & Safety Officer opportunity in richmond, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Enforcement & Safety OfficerVCU has an exciting opportunity for an Enforcement and Safety Officer in VCU's Campus Enterprises for their Parking and Transportation Services unit. The Enforcement and Safety Officer enforces and monitors all VCU Parking and Transportation decks, lots, and other facilities and locations; provides assistance to subscribers, visitors, and our surrounding community partners; ensures compliance with University, state, and federal policies and that all Operations' services are delivered efficiently, reliably, and with service excellence to the VCU and VCU Health System communities.Responsibilities include but are not limited to:Acts as point of contact with VCU Police, VCUHS Security, and other public safety agencies to implement the University's comprehensive safety plan when Supervisor is not availableDaily patrols of all assigned facilities and properties to help ensure the safety of all patronsDaily inspections of all assigned facilities and properties to ensure the cleanliness of those propertiesActively observes pedestrian and vehicular traffic in all assigned facilities for safety and security hazards, steps in and solves traffic jamsReports any issues/problems found when performing the above duties and suspicious situations to immediate supervisor using two-way radio/cellular phonesProvides uniform interpretation and enforcement of parking regulations as trainedIssues citations to vehicles parked illegally in VCU operated facilities. Identifies vehicles which may be subject to towing or immobilization and reports to supervisor for actionIssues citations via the LPR system to suspected employee vehicles parking in VCUHS visitor facilitiesEnsures proper automobile immobilization and towing procedure are followed in accordance with stated practices and training receivedReports any areas that appear to be developing a trend for enforcement so it can be investigatedUses proper equipment (LPR) correctly and how trained in order to successfully enforcing parking regulationsCollects and reports vacancy counts for selected parking facilities daily to SupervisorWorks with staff to ensure proper control and handling of special events, approved requests, or special assignments as assigned by SupervisorSystematically monitors decks to ensure subscribers are afforded parking at their assigned locations, reports issues to Supervisor proactivelyEnsures traffic control (ex. barricades, traffic cones, tape) devices are retrieved at the end of an event or within 24 hours of project completion and returned to assigned storage areasInspect facilities for adequate lighting, maintenance issues, and cleanliness as required by policy and procedureResponsible for daily preventive maintenance checks of all assigned equipment including parking enforcement and safety vehiclesDaily account for all issued equipment including but not limited to: radios, T2/Flex handhelds, and traffic wandsRemoval of debris from pedestrian and vehicular thoroughfares during inclement weather including but not limited to: snow/ice/water/direct with shovel or other equipment providedProvides quick and friendly response to motorist assistance requestsReceives all customer inquiries professionally and courteouslyInvestigates all reports of possible hazards in a timely manner, reports results to Supervisor, and if necessary, provides feedback to reporting customerProvides directions and help as requested by Supervisor, guests or staff as neededProvides customer assistance including but not limited to: jump starts, assists in changing a flat tire, and providing directionsQualifications:High School diploma, GED, or equivalent experienceValid driver's license with a good driving record of 0 or + pointsAbility to successfully complete all trainingPossess excellent customer service skillsAbility to work a flexible schedule that may include weekends, holidays, and shift workAbility to interact with coworkers to accomplish goals of the department successfully in a team environmentBasic computer and time management skillsAbility to lift 50lbsDemonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCUPrevious customer service experienceGood written and verbal communication skillsPrevious experience in a university settingSalary Range: $37,200Benefits: All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.FLSA Exemption Status: Non-ExemptWork Days/Hours: Monday-Friday, 8:30am-5:00pm; nights, weekends, or holiday shifts as required Hours per Week: 40University Job Title: 29221N - Parking Ambassador 1Contact Information:Contact Name: Andrew van der Hoek Contact Email: agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Worksite address
richmond, VA, 23284, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.