About this opportunity
Ambit Inc. lists this Engagement Lead, Patient Activate Commercial opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
About Ambit Ambit is a data and tech-enabled biopharma services company that provides advanced analytics, consulting, and patient identification solutions to pharmaceutical and biotech companies. We focus largely on drug developers and manufacturers in the rare and specialty disease areas.
Overview At Ambit we are on a mission to transform the world of rare and specialty disease. We are looking for people who excel in their work and are able to manage ambiguity with resourcefulness and creativity. Our core values are:
Set high standards
Deliver on ambitious goals
Be relentless and innovative
Be responsible and trusted
Responsibilities
The Engagement Lead oversees client delivery for Patient Activate Commercial programs by managing teams of Patient Activate Managers responsible for day-to-day execution. This role ensures consistent, high-quality delivery across the build phase and ongoing patient identification, engagement, and support activities.
The Engagement Lead serves as a senior client-facing leader, aligning client objectives with internal delivery teams and Ambit ways of working. This position combines people management, operational oversight, and client leadership to scale Patient Activate effectively.
About Patient Activate
Patient Activate is Ambit’s end-to-end patient identification, engagement, and activation platform designed to support both commercial objectives. The program combines targeted digital media, compliant intake and qualification, high-touch patient support, and secure data handoffs to help biopharma partners compliantly identify and activate qualified patients toward appropriate next steps. Patient Activate focuses on identifying diagnosed and undiagnosed rare disease patients, educating them, and supporting appropriate connections to therapy and care.
Main Activities & Responsibilities
Manage and mentor teams of Patient Activate Managers supporting commercial programs
Oversee end-to-end delivery of Patient Activate programs across build and ongoing patient identification phases
Ensure consistent execution standards across implementations
Serve as senior point of escalation for client, operational, or performance issues
Partner with Patient Activate Managers to align program execution with client goals and strategic priorities
Review and approve key deliverables, reporting, and client-facing materials
Coordinate closely with project management, content, media, data, and client teams
Monitor performance across patient identification, qualification, and engagement funnels and guide optimization efforts
Identify risks, capacity constraints, and resourcing needs across teams and proactively address them
Support account growth by identifying expansion opportunities
Contribute to process improvement, documentation, and evolution of Patient Activate delivery standards
Required Skills & Experience
8+ years of experience in life sciences consulting performing client service, program leadership, or digital marketing engagements with pharmaceutical clients
Experience managing managers and leading teams responsible for complex commercial programs
Strong understanding of digital marketing fundamentals, including paid search, paid social, programmatic, and endemic media
Experience partnering with media, analytics, and data teams to optimize acquisition and engagement programs
Familiarity with marketing technology platforms including CRMs, marketing automation, and analytics tools
Strong grasp of consent, qualification, and handoff workflows in regulated environments
Excellent client-facing communication and presentation skills
Experience working in HIPAA-regulated, compliance-driven environments
Highly organized, decisive, and comfortable balancing strategic oversight with hands-on leadership
Why Apply To Ambit
Learning: At Ambit, we invest in our employees’ long-term professional development. Working here, you will receive both formal and “on-the-job” training to help you build the skills you need to propel your career forward
Great environment: We value a collegial team environment with open communication. We support and reward hard work and skills development with rapid advancement.
Compensation: We offer a competitive salary plus an attractive benefits package that meets the needs of our employees and our business model
Challenging and exciting work: We consult and work with a variety of biotech and pharmaceutical clients. You will work on innovative and challenging projects that help our clients make important strategic decisions
What We Offer Our Team
Competitive compensation is just the beginning. As part of our team, you can expect:
A mission-driven, early-stage growth company filled with smart, passionate, and fun teammates
Flexible PTO and company-wide shutdowns to truly unplug and recharge
401(k) plan (for full-time employees)
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.