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Job description
Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will manage customer relationships and partners as well as partner with our engineering team to solve Scale’s hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland.
You will:
Own customer relationships across the account, from senior government leaders and program offices to analysts and operational users
Build structured user-engagement programs that reach the operators and analysts using Scale’s products day-to-day
Work alongside customers to translate operational workflows and mission problems into well-defined AI and agentic workflow use cases
Lead cross-functional teams across engineering, product, operations, security, and government stakeholders to deliver on customer objectives
Plan and execute customer engagement weeks, user testing events, demonstrations, briefings, and other onsite activities
Drive adoption of Scale capabilities in operational environments, incorporating user feedback into product requirements and delivery priorities
Must haves:
Active TS/SCI clearance
5+ years of experience in technical program management, software engineering, systems engineering, product management, technical consulting, or a related technical delivery role
Demonstrated ability to build trust with both senior executives and hands‑on operational users
Experience translating complex customer workflows into structured technical or product requirements
Strong technical fluency and the ability to hold credible conversations with engineering and product teams about AI, software systems, data, and agentic workflows
Excellent written and verbal communication skills, including the ability to communicate effectively with senior government leaders
Comfort working extensively inside secure facilities and air‑gapped government systems
Willingness to travel 25–50% for onsite engagements, testing events, briefings, and customer meetings
We have a diverse team with a variety of skill sets, many have:
Prior military or civilian experience inside a Combatant Command, Numbered Air Force, Air Operations Center, Joint Intelligence Operations Center, or Intelligence Community agency
Experience deploying software into a live operational center or watch floor
Experience writing Product Requirements Documents and translating operator workflows into software requirements
Familiarity with Joint Planning, intelligence, targeting, integrated air and missile defense, modeling and simulation, or related mission areas
Experience supporting formal government test and evaluation events
Candidates may align to one or more of the following mission areas depending on background, customer need, and program assignment:
Indications & Warning (I&W) — Defense intelligence cycles, warning frameworks, JIOC / watch‑floor operations, and multi‑INT analysis
Dynamic Planning — Combatant Command decision‑making, Joint Planning Process, homeland defense, and battle‑staff operations
Non‑Kinetic Effects Integration — Electromagnetic warfare, cyber, space, EMSO, and integration of non‑kinetic effects into joint targeting
Modeling & Simulation — Constructive simulation, force‑on‑force analysis, synthetic data, and AI behavior representation
Sensor Orchestration — Sensor tasking, collection management, multi‑INT strategies, and sensor‑to‑shooter workflows
Dynamic Agentic IAMD Planning — Integrated Air and Missile Defense, weapon‑target pairing, threat profiles, ROE, and agentic defensive planning
Adversary Test Data Integration — High‑side intelligence data sources, government repositories, security approvals, and data integration
Agentic RoL Track Trajectory Prediction — Multi‑sensor track fusion, state estimation, trajectory prediction, and agentic analysis of real‑time track data
Object Custody — F2T2EA targeting, target custody, sensor coverage, and partner/subcontractor integration
Cross‑Domain Solutions (CDS) — Cross‑domain data transfer, accreditation, Raise-the-Bar standards, and movement of AI/ML capabilities across security boundaries
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.
You’ll also receive benefits including, but not limited to:
comprehensive health
dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Washington DC is:
$166,400—$249,000 USD
PLEASE NOTE:Our policy requires a 90‑day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full‑stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst& Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.