About this opportunity
Model ML lists this Engagement Manager (New York) opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Overview:
Model ML is the AI workflow builder transforming how major financial institutions produce and validate client-ready work. Model ML converts complex, manual processes into fully automated AI systems that scale across global teams. In under a year, Model ML has become one of the fastest growing enterprise AI platforms worldwide and recently closed a $75 million Series A, one of the largest fintech Series A rounds ever. The round was backed by FT Partners, Y Combinator, LocalGlobe, QED, 13books, and other top global investors.
Company Overview:
Model ML is the AI workflow builder transforming how major financial institutions produce and validate client-ready work. Model ML converts complex, manual processes into fully automated AI systems that scale across global teams. In under a year, Model ML has become one of the fastest growing enterprise AI platforms worldwide and recently closed a $75 million Series A, one of the largest fintech Series A rounds ever. The round was backed by FT Partners, Y Combinator, LocalGlobe, QED, 13books, and other top global investors.
Job Description:
The Engagement Manager (EM) owns the end-to-end customer outcome: translating client problems into scalable Model ML workflows, running clean operating cadence, and driving adoption through clear governance and communication.
Responsibilities (aligned to EM Framework):
Product Quality (workflows + platform judgment): Turn client problems into scalable, measurable workflows. Balance client needs with platform constraints. Build reusable playbooks, templates, and demo assets. Stay current on product direction and translate updates into field-ready examples.
Organisation (systems + transparency): Maintain clean tracking across dashboards, hubs, and Notion pages. Keep usage, adoption, and health metrics accurate and up to date. Run a clear delivery plan (owners, dates, dependencies) and surface risks early.
Communication (high-signal alignment): Prevent surprises. Send agendas before meetings, capture decisions, and publish action logs with owners and due dates. Communicate trade-offs and blockers early to both client and internal teams.
Client Relationships (governance + ROI): Build trusted, data-driven relationships. Own trial → conversion → renewal motion in partnership with Growth. Drive adoption through builders, measure ROI, and turn feedback into a concrete plan with Engineering and Product.
What you can expect:
It won't be easy; in fact, it will be very hard
BUT, it will be a lot of fun
You need to be comfortable with being uncomfortable; timelines will change, priorities will most likely shift
Be prepared for an exciting, fast-paced journey where you’ll learn a lot, take on meaningful challenges, and grow along the way.
Requirements (what "good" looks like):
5+ years experience in private equity, investment banking, or tier 1 consultancies
Demonstrated ability to turn ambiguous client asks into scoped delivery plans and measurable outcomes
Strong technical fluency: can reason about workflows, data, and failure modes (you do not need to be an engineer, but you must be credible with one)
Excellent operational hygiene: reliable tracking, documentation, and governance
Clear, proactive communicator who escalates early and closes loops
Comfortable operating autonomously in a fast-changing environment
Willingness to travel within the region as needed
What We Offer:
Competitive salary + equity
Performance-based incentives
Opportunity to be instrumental in our expansion into the market
Supportive and innovative work environment
To conclude, we're building a team of like-minded, incredibly smart, tenacious individuals with relentless work ethic and focus, all driving towards our very clear revolutionary mission. If you match this description, buy into that mission and you're at a career stage where you're ready to make your defining statement to the world,
About The Interview
Call 1: 30-minute intro call with an Engagement Manager
Call 2: 30-minute with a Head of Engagement Management
Call 3: 30-minute deep dive with Adam (COO)
Call 4: 30-minute call with Chaz (CEO)
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.