About this opportunity
Crossing Hurdles lists this Engagement Manager opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$200,000.00/yr - $300,000.00/yr
Direct message the job poster from Crossing Hurdles
Founder | Recruitment Consultant | Helping Companies Hire Better | Ex-Career Coach | Ex-Snapdeal, HP, NITI Aayog, Gartner, CBSE
Crossing Hurdles is a global recruitment firm partnering with leading US-based AI and SaaS startups. We are hiring for a client building domain‑specific AI teammates for the insurance industry. Their AI automates complex workflows like submission intake, underwriting audits, and policy comparisons, supporting customers writing over $15B+ in insurance premiums across all 50 US states .
Role: Engagement Manager
Location: San Francisco, US | On‑site (5 days in office)
YOE: 4+ years of experience in consulting, customer success, implementation, or insurance‑focused roles
Benefits: Dental and Health insurance, Unlimited PTO, In‑office Lunches
About the Role
We are looking for the first Engagement Manager to join a fast‑growing, venture‑backed AI company in insurance. This is a high‑impact role for a top‑tier business operator who thrives in a hands‑on environment and wants to sit at the center of customers, product, and execution.
This person will own customer onboarding and success end‑to‑end, maintain and grow a book of business, and work closely with founders and engineers to turn customer feedback into scalable processes and product improvements.
Ideal Qualifications
4+ years of experience as a consultant (e.g., MBB) or in customer implementation roles
Prior experience working with insurance or financial services customers
Strong technical intuition with the ability to explain complex concepts to non‑technical users
Excellent project management skills and ability to drive cross‑functional initiatives
Undergraduate degree from a top‑50 university
Why you should consider joining
Backed by top‑tier investors including a16z and Y Combinator
Supporting customers writing $15B+ in premiums at scale
First customer success hire with real ownership to build processes from the ground up
Direct exposure to founders and product leadership
Clear path to grow into a senior leadership role as the company scales
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Consulting
Industries
Financial Services and Insurance
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.