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Job description
Enrollment Services SpecialistClackamas Community College (CCC) seeks to hire an Enrollment Services Specialist. This is a part-time, non-union, non-exempt, and non-benefits-eligible position limited to 19.5 hours per week and work days would be Monday and Friday.We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought.CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college's strategic priorities and seek to build relationships in support of community well-being.At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.Position OverviewProvide first point of contact and information resource for prospective students and current students relating to admission and registration procedures.Provide information about degrees, programs, and services as well as financial aid, transcripts, student account activity, payment plans, add/drop courses, grading options, timelines, and other registration information.Coordinate enrollment processes with other campus locations.Serve as liaison for problem-solving with other college departments, student and public.Work would be limited to 19.5 hours per week and mostly in person.Essential Job Functions:Perform data entry and provide student record maintenanceReview and process student documents such as applications, registrations, grade changes, waivers, and transcript requestsEducate students and public regarding all enrollment related processing deadlinesAssist students with completion of enrollment related forms (admissions, registration, privacy release, transcript requests)Troubleshoot and respond in a timely fashion to online registration questions and needsCommunicate with students and staff written requests for enrollment information, student records, and other related processesPrepare and produce official transcripts at student requestMaintain current knowledge of college policies and procedures pertaining to admission, registration, records, and student accountsCommunicate information accurately. Work as a team memberImplement procedures that reflect institutional policy, comply with state/federal requirements and demonstrate excellent customer serviceComply with FERPA regulationsAuxiliary Job Functions:May provide assistance to other department personnel as workload and staffing levels dictateMaintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibilityMaintain work areas in a clean and orderly mannerQualificationsMinimum/Mandatory Education and Experience Requirements:High School Diploma or GED and at least two (2) years office/business experienceAdvanced knowledge of general office proceduresAbility to work independently to attain department goalsStrong interpersonal and communication skills to provide excellent customer service over the phone and in person to the general public, clients, students, staff and facultyGood organizational skills with ability to handle multiple tasks simultaneously for a variety of programsAbility to handle periods of heavy data entryBe reliable, dependable and flexibleOperate standard office machines: fax, copier, printer, etc. Use work processing softwareUse correct grammar, spelling and punctuationMust be able to work respectfully with individuals of all cultures, backgrounds, perspectives and abilitiesAbility to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to changePreferred Qualifications:Associates degreeBilingual (Spanish)Other Job ElementsThe physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. Physical demands of position: While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including the ability to move materials weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 50 pounds. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, calculator, standard office equipment, and automobiles. Working conditions: Most of work period occurs under usual office working conditions where the noise level is typical of most office environments. Telephones, personal interruptions, and background noise are common. Supervision received: Works under the general direction of the Director.Application InstructionsYour application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. If you are unsure whether you meet all the qualifications listed in this job posting, we encourage you to apply and address through your application materials all the relevant education, transferable skills, and related experience that makes you a great candidate for this position. Please ensure you include all information on your application which you wish to be considered.When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:ResumeCover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the positionIf applicable: Veteran and/or Oregon National Guard's preference documentationAny applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.Please remove all graduation and other education related dates from your application materials.For application support, please refer to this guide or contact NeoEd's support team @ .Veterans' PreferenceUnder Oregon Law, qualified Veterans and current or former Oregon National Guard members may be eligible for Veteran's preference when applying for positions with CCC.Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application. Disabled Veterans must also submit a copy of their Veterans' disability preference letter.Documents RequiredMEMBER COPY 4 of DD Form 214 or 215NGB Form 22 or 55For information regarding Veteran's Preference qualifications, visit the following website: of EmploymentAll positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.Those offered employment will be required to complete and sign forms before initiating the background check step.CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.Proof of eligibility to work in the United States must be provided if selected for hire.CCC does not support employment permits or visas.Providing false information will result in rejection of an application, employment offer or dismissal.Equal Employment OpportunityCCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected
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oregon city, OR, 97045, US
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