Enterprise Account Director

Job description

Turner & Townsend are currently seeking an experienced Enterprise Account Director to join our team in Portland, OR. In this strategic leadership role, you will manage and grow our valuable athletic apparel enterprise client relationship while driving revenue expansion and ensuring exceptional customer success. The ideal candidate will combine strong sales acumen with consultative relationship-building skills, leading a team to deliver outstanding results and exceed organizational objectives.

Responsibilities

Develop and execute strategic account plans for the client, identifying expansion opportunities and driving revenue growth within existing accounts

Lead and mentor a team of account managers and customer success professionals, providing coaching, performance feedback, and career development opportunities

Build and maintain executive-level relationships with key stakeholders and decision-makers at enterprise accounts

Manage the full sales cycle for complex, multi-stakeholder deals, including needs analysis, solution design, proposal development, and contract negotiation

Monitor account health metrics, pipeline forecasts, and key performance indicators; prepare regular reports and presentations for senior leadership

Collaborate cross-functionally with product, implementation, and support teams to ensure seamless customer onboarding and ongoing satisfaction

Identify and pursue upsell and cross-sell opportunities to maximize customer lifetime value

Represent the organization at industry events, conferences, and client meetings to strengthen brand presence and generate business opportunities

Maintain detailed and accurate records in the customer relationship management (CRM) system and ensure compliance with all company policies and procedures

Qualifications

7+ years of progressive experience in enterprise account management, strategic account management, or enterprise sales leadership

Proven track record of successfully managing and growing large enterprise accounts with annual contract values exceeding $500,000

Demonstrated experience leading and developing high-performing sales or account management teams

Strong negotiation and consultative selling skills with the ability to influence executive-level stakeholders

Excellent communication and presentation skills, with the ability to articulate complex solutions to diverse audiences

Proficiency with CRM platforms and sales enablement tools

Strategic thinking and business acumen with strong analytical and problem-solving abilities

Exceptional organizational and time management skills with the ability to manage multiple priorities simultaneously

Results-oriented mindset with a commitment to exceeding sales targets and customer satisfaction goals

Preferred: Experience in the software-as-a-service (SaaS), technology, or professional services industry

Preferred: Experience with enterprise sales methodologies such as Sandler, Challenger Sale, or similar frameworks

Salary

The salary range for this full-time role is $225K- $275K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications.

Benefits & Culture

Our inspired people share our vision and mission.

We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life.

To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Equal Opportunity & Diversity

Turner & Townsend is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

All your information will be kept confidential according to EEO guidelines.

Turner & Townsend is an affirmative action and equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Employment Opportunity Posters

If you'd like to view a copy of the company's affirmative action plan, please email

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at or

This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process.

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Worksite address

portland, OR, 97204, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.