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Job description
Looking to own and grow strategic enterprise accounts for one of the fastest-growing AI-powered customer engagement platforms in the market?
Backed by significant investment, global scale, and a market-leading product, you'll be responsible for driving retention, expansion, and long-term customer value across a portfolio of enterprise clients.
The Company
Gartner Magic Quadrant leader in Marketing Analytics
Recognised leader in AI-driven customer engagement, used by 1,000s of global brands
High-demand product delivering clear ROI, driving strong win rates and repeatability
$200M in funding but already profitable
1100 employees with global offices across 26 locations
Great culture and working environment
The Role
Remote Strategic Account Director role focused on retention, renewals, and expansion
Own and grow a portfolio of enterprise accounts
Drive upsell and cross-sell opportunities across a broad platform suite
Build relationships with senior marketing, digital, and ecommerce stakeholders
Partner closely with Customer Success to maximise customer value
Enterprise, multi-stakeholder sales environment with high-value accounts
What You'll Need
Proven experience managing and growing enterprise SaaS accounts
Strong track record in renewals, retention, and expansion revenue
Experience selling MarTech, CX, Personalisation, CDP, Ecommerce, or adjacent SaaS solutions
Comfortable engaging C-level and senior stakeholders
Strong commercial acumen and negotiation skills
Thrives in fast-growth, high-performance environments
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.