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Job description
Decagon is hiring for an Agent Experience Designer to shape enterprise AI conversation experiences across chat, voice, SMS, and email. You will advise customers and internal teams on best practices, evaluate voice quality, and build scalable playbooks and evaluation frameworks.
The role collaborates with Engineering and Product to drive platform improvements and raise quality across deployments. With 3-5+ years in voice experience design or related fields, you’ll operate near the product in a
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.