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Job description
HDR is seeking a Senior leader to steer the enterprise client experience program, translating insights into strategic actions and strengthening client loyalty across HDR’s diverse service lines. The role collaborates with business groups, operations, marketing, and leadership to embed client-centric practices and improve outcomes.
With 15+ years in A/E/C, you will drive governance, metrics like NPS, and continuous improvement while coaching leaders on client relationships and risk mitigation.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.