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Contentstack

Enterprise CS Leader - Drive $5M ARR & Exec Partnerships

northern, KY

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About this opportunity

Contentstack lists this Enterprise CS Leader - Drive $5M ARR & Exec Partnerships opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Contentstack is seeking a Sr. Customer Success Manager to manage a portfolio of high-value enterprise customers with $5M+ ARR across 20–25 accounts in the Austin area. You will serve as the strategic partner, driving retention, expansion, and executive alignment.

You will navigate multi-stakeholder organizations, develop long-term success plans, and mentor junior CSMs while leveraging AI tools to optimize outcomes. This role emphasizes data-driven strategies and cross-functional collaboration.

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