About this opportunity
Citizens Bank lists this Enterprise Incident Leader — Rapid Outage Response opportunity in johnston, Rhode Island. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Citizens Bank is seeking a Senior Service Management Specialist to lead enterprise incident management and coordinate the response to high-priority incidents across Technology Operations, Risk, Legal, and executive stakeholders. The role focuses on timely restoration of critical services, clear governance, and effective communications.
The ideal candidate has 5+ years in ITSM/incident management within a regulated enterprise, strong executive communication skills, and hands-on ServiceNow/ITSM
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Worksite address
johnston, RI, 02919, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.